Bengaluru, Karnataka, India
6 days ago
Operations Automation Analyst - Team Leader

Job Responsibilities:

Document Analysis: Analyze credit-related documents to understand their structure and content, identifying key information that needs to be automated. Requirements Gathering: Collaborate with business stakeholders to determine their requirements for document automation, ensuring a clear understanding of their needs. Quadient Interactive Development: Design, develop, and implement solutions using Quadient Interactive, ensuring that credit documents are automated accurately and efficiently. Business Decision Modelling:  Build decision models using Signaview. Set up Credit documents that are compatible with DocuSign. Quality Assurance: Conduct thorough testing and quality assurance of the automated documents to validate correctness and reliability.  Cross-Functional Collaboration: Work closely with cross-functional teams, including business analysts, software developers, and product managers, to integrate document automation into lending product workflows.  Stakeholder Engagement: Maintain open and effective communication with various stakeholders, providing updates on project progress, addressing concerns, and incorporating feedback.  Agile Methodology: Work in an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives to continuously improve project delivery.  Documentation: Create and maintain documentation for the automated document processes, ensuring that all processes are well-documented for future reference.  Issue Tracking: Utilize tools such as Jira to track and manage project tasks, issues, and user stories, ensuring that the project remains on schedule and within scope.  Troubleshooting: Identify and resolve any issues or challenges that arise during the development and implementation of automated documents.  Knowledge Sharing: Share expertise and knowledge with team members, promoting a culture of continuous learning and improvement. 

Required Qualifications, skills and capabilities: 

Bachelor's degree in a related field Experience in Quadient Interactive and Designer development or any of the Customer Communication Management (CCM) tools. Strong analytical and problem-solving skills Excellent communication and interpersonal skills. Detail-oriented and committed to delivering high-quality solutions. Ability to work independently and as part of a team.

Preferred Qualifications, skills and capabilities: 

Experience working with Signaview, specifically Decision as a Service (DaaS) Exposure to Docusign application. Exposure to loan documentation processes.
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