Job Title: Operations Assistant

Job Description

The Operations Assistant role at a 3rd party food testing company focuses specifically on front-end operations. This is the first step in the process, involving package receipt, general sample handling techniques, and project sorting (triage activities).

ResponsibilitiesWork with a conveyor system to open boxes and confirm the accuracy of invoices with the contents of the box. Troubleshoot issues such as insufficient samples, incorrect samples, or broken containers, and communicate with CSR to follow up with the client.Sort samples after triage and organize them by priority before moving them to Sample Entry for database entry.Move samples to the appropriate location after Sample Entry, either to Sample Prep for further processing or directly to the lab freezers.Scan samples into the database.Assist with labeling samples and creating labels as needed.Essential SkillsExperience as a lab assistant, sample prep, solution prep, biology, chemistry, biochemistry, environmental science, zoology, or sample coordinator.High school diploma.Data entry skills.Customer service experience.Logistics experience.Additional Skills & QualificationsExperience in food service or production.Ability to lift 40-50 lbs.Attention to detail with strong documentation skills.Comfortable working independently.Reliability and strong references.Work Environment

The position requires standing for the majority of the day (90%+). Candidates must be flexible to average 5 hours of overtime per week based on workload. The work is conducted in the triage area with a new conveyor system. The lab has seen a 20% increase in sample prep tests and added more levels/roles, offering more promotional opportunities. The work environment is fast-paced and can be repetitive, depending on the group. This lab tests food and dietary supplements for nutritional value, and the role involves getting tests out according to client timeframes. Education reimbursement is available for tuition, registration, and laboratory fees.

Pay and Benefits

The pay range for this position is $18.50 - $18.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Madison,WI.

Application Deadline

This position is anticipated to close on Apr 4, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.