Job Description

OPERATIONS AND EVENT MANAGER, Open Space Programming, to manage MIT Welcome Center staffing, operations, and event bookings.  Will ensure smooth, efficient day-to-day Welcome Center operations, working closely with MIT Admissions; coordinate staffing for the desk and provide backup coverage as needed; continually find ways to improve processes and the visitor experience; coordinate training for desk staff; coordinate operational and logistical projects with a range of internal/external colleagues; address facility, custodial, or systems issues that arise; take the lead on ensuring that Welcome Center AV is in good working order; convene quarterly meetings with MIT stakeholders working in the immediate area; manage event bookings for the center, responding to inquiries, coordinating with event managers to ensure they run smoothly, and following up after events; and handle other duties/special projects as assigned.