OPERATIONS ANALYST WHAT IS THE OPPORTUNITY? Provides operational support to the Portfolio Manager Team and Advisors on all asset movement activities. Review, process, and follow up on all inquiries regarding transfer of assets and account maintenance of electronic transfers & check writing. Assist in questions regarding withdraws, contributions, and RMDs on retirement accounts. Monitor retirement accounts toward the end of the year to insure that their RMD has been satisfied. Collaborate with other departments to resolve complex issues as well as act as the liaison between the Portfolio Manager Team and our clearing firm.Manage all outgoing transfers by notifying the Portfolio Manager Team and Sr. Investment Consultant. Monitor the process of the transfer, handle any potential issues with the transfer by acting as the intermediary between the receiving and delivering broker dealer, and see that the account is properly closed and archived from our database What you will do Review received asset movement requests. Contact the Portfolio Manager Team to raise cash or obtain further information/documentation. Process the requests on Pershing’s system, and follow up to ensure they are processed in a timely manner. Follow up on any pending requests that are awaiting further information or documentation. Review requests from the prior day in our bookkeeping system and upload them to our client account database. Review all outgoing transfers, freeze the accounts to ensure no further trading takes place, notify the PM team and financial advisor that the account will be leaving, monitor the transfer process to ensure that all accounts are moved in a timely manner, and archive the accounts from our client account database once they have fully transferred out. Manage mandatory and voluntary corporate actions by updating our trading system with corporate action details to avoid trading on a called or tendered bond. Coordinate with the research teams to determine how to instruct on voluntary offers. Must-Have* Bachelor's Degree or equivalent 3 to 5 years of experience in a broker dealer or investment industry Minimum 3 years of experience in a financial related industry Minimum 4 years of experience in using Microsoft Office applications Skills and Knowledge Excellent verbal and written communications skills Bachelor’s Degree preferred FINRA Series 7: General Securities Rep preferred Compensation Starting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' ABOUT CITY NATIONAL We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.