Operations Admin
H&R Block
**528232BR**
**Title:**
Operations Admin
**What you'll do...** **:**
**JOB SUMMARY:**
Responsible for providing administrative support within a District or Districts in the areas of operational support, ordering supplies, hiring support and general administrative duties as related to the district(s) offices operations.
**DUTIES AND RESPONSIBILITIES:**
+ Provides seasonal hiring support in the HRB Gateway hiring system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices. 50%
+ Receives communication (written, telephone and electronic) from offices who have a concern or a need around supplies, facilities or support. Documents nature of problem, researches solutions, and resolves issues or escalates to DOC or DGM as needed. 50%
+ Reviews office supply inventory and places orders to meet the needs of the office/district. .
+ Review and verify invoices and prepares payment for the DOC’s approval.
+ Assists with local marketing initiatives.
+ Attends training related to the effective and efficient performance of job duties.
+ Other duties as assigned by the District Operations Coordinator or in partnership with other managerial staff.
**MINIMUM REQUIREMENTS:**
**Education:**
+ Completion of a high school diploma or equivalent. Additional course work in math is preferred.
**Skills & Experie** **nce:**
+ Minimum of one year of clerical or administrative experience.
+ Must have good reading and math skills in order to understand information and effectively explain information to others.
+ Must have good verbal and written communication skills and effectively communicate in person.
+ Computer skills
+ Understanding and previous use of a Windows-based computer system and applications such as Microsoft Word, Excel, and Outlook.
+ Experience with Windows operating system.
+ A basic level knowledge of Microsoft Office Suite.
+ Ability to read, write, and clearly communicate in English and/or other languages as required by the needs of the district.
+ Additional state and local requirements may apply.
**PREFERRED QUALIFICATIONS:**
+ Two to four years of experience as an H&R Block associate.
+ Experience in a multi-unit environment.
**Job ID:**
528232BR
**Address1:**
1451 WOODRUFF RD STE 3
**City:**
GREENVILLE
**State:**
South Carolina
**Employee Type:**
Seasonal - Corporate
**What you'll bring to the team...** **:**
Education:
+ High school diploma or equivalent
Work Experience:
+ 1-3 years Administrative experience
+ Customer service experience
+ Demonstrated decision making, analytical and problem-solving skills.
+ Demonstrated organization, prioritization and project coordination skills.
+ Effectively demonstrate oral, written, and interpersonal communication skills. Ability to interact with all levels of associates.
+ Ability to communicate clearly and calmly on the telephone, email and chat and use effective customer service techniqueswith associates who may be under stress.
+ Some experience, or ability to learn to support Microsoft operating systems, networking connectivity, computer peripheral equipment, software applications and remote tools.
+ Experience working with Windows Environment
**Posting Title:**
Operations Admin
**WOTC Eligibility Check:**
Yes
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