Role Description

This role has been created in order to ensure that FNZ is able to be resilient to disruption, to minimize the impact of any interruption when it occurs and to be able to recover and continue to delivery services in line with defined tolerances.

The Operational Resilience & Continuity Analyst will support the on-going delivery and continuous improvement of Resilience & Continuity and will also support the Operational Resilience & Continuity Manager, as required, with the delivery of Framework.

Specific Role Responsibilities

The role holder will be required to support FNZ’s Operational Resilience & Continuity Management with responsibilities including, but not limited to:

Support the Crisis Management and Business Recovery Teams in managing any disruptions to our business.Collaborate with business functions in completing / refreshing the Business Impact Analyses (BIA) and in the development of Business Recovery Plans (BRP).Assess business interruption risks and support the implementation of appropriate mitigation, as required.Assist with and organise Resilience & Continuity Testing and Exercising, including preparing reports and contacting stakeholders to agree mitigating actions for any lessons learnt.Document a monthly Client reporting Summary.Support the use of the Everbridge Mass Communications system to issue alerts and crisis communications to FNZ staff.Support the Operational Resilience & Continuity Manager in the delivery and continuous improvement of Operational Resilience as required.Work with the Operational Resilience & Continuity Manager to assess business continuity responses to Third Party due diligence requests.Support the End-to-end business process mapping of FNZ key services.  Analysis of outputs and interrogation of MI to enable and inform production of monitoring and reporting, including any impacts on tolerance.  Awareness of remediation planning and business case creation for the remediation of observed tolerance breaches.    

Functional Area Responsibilities 

As a member of the Operational Resilience & Continuity team, you will be responsible for co-ordinating activities and supporting FNZ in implementing the framework and delivering the annual plan of activities.

You will be engaged with the day-to-day operations of Important Business Services, monitoring and understanding service performance and seeking to learn lessons from any issues or incidents to feed into the overall resilience framework and plan.    

Experience required. 

The Operational Resilience & Continuity Analyst will ideally have demonstrable experience in the following:

Experience of BCM standards such as ISO 22301 or the BCI Good Practice Guidelines. Additional knowledge or experience with Information Security, IT Disaster Recovery or ISO 27001 is seen as an advantage.Demonstrable knowledge of Operational Resilience and the BCM lifecycle.Experience in the implementation and management of Resilience & Continuity in a financial services environment would be an advantage.A keen interest in broadening existing experience in the following fields: Business Continuity Management, Crisis management, Operational Resilience, Risk management, and IT Resilience.You believe in the benefits of resilience and continuity management and crisis management and how this can help organisations to better prepare for, respond to and recover from major disruptions.Relevant certifications such as MBCI, CBCI or CBCP are welcome, but not essential.

The desirable candidate would also need to meet the following personal qualities:

Excellent written and presentation skills.Ability to communicate effectively (both written and verbally) at a variety of levels within a regulated environment, both internally and externally.Excellent planning and organisational skills.Ability to interpret standards and develop good practices in planning and process development for business continuity management.Ability to develop reports and tools that demonstrate results and capability,driving efficient and effective management decision making.Ability to work independently and achieve results, regardless of reporting lines.Ability to deal with and prioritise workload and work to deadlines.Commercial acumen and ability to understand broad sector issues and challenges.

About FNZ Culture  

Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.  

That’s why we value the strength and diversity of thought in our global team.  

The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world. 

Customer obsessed for the long-term Think big and make an impact  Act now and own it all the way Challenge, commit and win together 

Read more about The FNZ Way and our values: www.fnz.com/culture 

Opportunities 

Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.  Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies; Working in a flexible and agile way that meets the needs of the business and personal circumstances;  Remuneration, significant financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority;We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC. 

Commitment to Equal Opportunities  

At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.  

In addition, we want to ensure accessibility needs are well supported, if you require specific support please advise us. 

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.