Operational Process Management
HP
Responsibilities
Collaborates with operational team and business stakeholders to gather business requirements, use established processes/procedures to do day-to-day operation Responsible for performing general and specific tasks related to the effective execution and support of the end to end sales cycle processes Capture, entry, and organization of customer information, updating sales data, maintaining records and documentation, researching information, compiling data for reports, assisting with analysis, and coordinating work via pre-defined processes Acts as a proactive team member and may act as a project leader on small projects.Produces moderately complex process deliverables, analyses and reports using business applications and provides input to recommendations.Implements process refinement and improvement by applying a developing understanding of internal business processes and policies.Evaluates a variety of moderately complex business issues by applying basic subject matter expertiseEducation and Experience Required
University degree or equivalent experience.Typically 5-7 years of experience in Partner Data collection, Incentive Rebates Payouts through performance & sales targets validation and Disputes & query handling from Partners.Knowledge and Skills
Strong Automation and Power BI skillStrong communication skills (e.g. written, verbal, presentation). Mastery in EnglishDeveloped knowledge and skills with business applications (e.g., Excel, word, powerpointMS Dynamics knowledge is an added advantage Advanced problem solving skills Good communication skills Ability to work as proactive member of a team, as well as independently.Developing understanding of internal business processes and policies.Ability to work in a fast-paced environment and multi-task while paying close attention to detail.
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