Online Fraud Protection Engineer

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

Pearson Marketing & Commerce Cloud (PMCC) is our Global Technology Platform that enables customers to access learning products and services through eCommerce and Digital Marketing journeys. We currently process more than 80% of global Pearson eCommerce revenue and serve nearly 50% of all Pearson web traffic, with over 24million page views per month.

We are seeking a detail-oriented and analytical Fraud Analyst to join our Payments & Risk team. The ideal candidate will have direct experience working with Adyen, SIFT, and OFAC/Descartes tools, and will be responsible for proactively detecting, investigating, and mitigating fraudulent activities across our global payment ecosystem. You’ll play a key role in safeguarding revenue, enhancing customer trust, and ensuring compliance with international sanctions and risk policies.

This is a unique opportunity for a software engineer to help us support something end-to-end that will directly enhance the lives of millions, by supporting the provision of education on a global scale. The role will report into the Manager - eCommerce. Join a high performing team which focuses on supporting Pearson’s digital transformation!

Key Responsibilities:

Monitor real-time transaction flows across payment gateways (e.g., Adyen) and identify suspicious patterns or anomalies. Utilize fraud detection tools such as SIFT to review alerts, investigate users/transactions, and apply appropriate risk decisions. Conduct screenings and ensure compliance with global sanctions and export regulations using tools like OFAC and Descartes. Collaborate with internal stakeholders including Payments, Customer Support, Legal, and Engineering to manage and improve fraud detection strategies. Maintain documentation of risk cases, resolutions, and process improvements. Analyze historical fraud patterns to recommend rule changes or thresholds in SIFT/Adyen. Participate in daily fraud reviews, escalations, and reporting. Support investigations related to chargebacks, account takeovers, and transaction abuse. Stay updated on global fraud trends, regulatory changes, and evolving fraud tactics.  

Required Skills & Qualifications:

4-5 years of experience in a fraud analysis, payments risk, or compliance role. Hands-on experience with Adyen, SIFT, and OFAC/Descartes tools is mandatory. Strong analytical mindset and attention to detail. Good understanding of global fraud risk patterns and mitigation practices. Ability to interpret data, identify trends, and make quick, data-driven decisions. Familiarity with compliance standards (e.g., AML, KYC, PCI DSS, export controls). Excellent communication and documentation skills. Comfortable working in a fast-paced, high-volume environment.  

Preferred Qualifications:

Experience in eCommerce, fintech, or global marketplaces. Exposure to programming language like Python, Java etc Experience working across cross-functional teams and time zones. Knowledge of regulatory frameworks such as GDPR, OFAC lists, or EAR.