Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.
Oliver Wyman is now looking for a Talent Management Operations Coordinator to join our Warsaw office!
Job Overview:
Support key processes within the Talent Management Operations remit with a focus on quality of data and entry into the staffing system (Certinia) as well as keeping high levels of accuracy of information within the system. Support the team with regular reporting and updates as well as identification of areas for improvement.
Support the end-to-end staffing request and staffing process from pricing and role creation to team confirmation.
Additional support on key Talent Operations processes like bio updates, report creation, updating documents and entering key staff data.
Key Responsibilities:
Staffing System/ Certinia Support
Be an expert in system functionality and reporting
Support partners in opening roles in Certinia for sold projects
Ensure all sold projects with staffing requests are in the system and up to date
Maintain a high level of quality of data entries in Certinia including regular quality control and clean-up
Collaborate with FP&A to ensure conflict resolution around revenue recognition and open questions around project codes
Work with the TM team and Controllership on deviation analysis and rationale
Act as liaison between FP&A and TM to ensure streamlined communication and issue log
Monitor utilization and cross check data flow
Track discount staffing in collaboration with FP&A
Collaboration with FP&A on pending billable codes and related code reclassifications
Support any required timesheet adjustments
Timesheet compliance and chaser support for monthly compliance
Deviation reporting– timesheets vs staffing information
Talent Management Operations
Support on remote worker requests
Support on updating bios
Support on team’s work location and vacation tracker
Support on facebook updates
Support on any other TM related updates and operations where required
Experience Required:
Ideal candidates will have a bachelor’s degree and 2-4 years of relevant professional experience in a fast-paced and dynamic client services business environment.
Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders.
Proven ability to foster relationships at all levels of the organization.
Skills and Attributes:
Proactive, positive and a problem solver.
High level of energy, creativity and initiative-taking.
Excellent communicator – able to deal effectively with people at all levels in a multicultural work environment.
Methodical, organized and excellent attention to detail.
Ability to maintain and respect confidentiality.
One who takes constructive feedback in stride and incorporates feedback quickly.
Collaborative team player
Technical Skills
Strong Word, Excel and Outlook skills.
Fluent in English (written and verbal).
Experience working with a resource management system highly desirable.
Proficient with data analysis and reporting.
Why join us at Oliver Wyman?
At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!
We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.
Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.