Oliver Wyman is a global leader in management consulting. With offices in 60+ cities across over 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies – www.oliverwyman.com

Do you want to work in a stimulating, international environment for a global leader consulting company? We are looking for enthusiastic and talented people to join our Knowledge Management team in Warsaw as Junior Process Coordinator!

The Opportunity:

As a Junior Process Coordinator, you will be part of a global Knowledge team focused on assisting consultants throughout project lifecycle, providing them with tools and resources required to successfully execute client work. You will play an important role in enabling right technologies and connecting the dots between different systems, as to enhance collaboration and information flow in the organization. You will also serve as a point of contact and communicate with KM peers and consultants on all matters related to productivity tools and collaboration, providing regular updates on compliance and usage of collaboration spaces.

Key responsibilities:

You will be working towards proficiency in Microsoft Teams and SharePoint sites, promoting knowledge storage best practices and retention tips, offering basic troubleshooting to consulting teams

You will be asked to monitor incoming requests and address them within short deadlines (24 hours SLA)

You will help consulting teams to organize and safely store their Intellectual Capital, aligning with Senior Process Coordinators and Knowledge Managers on the ownership and further Intellectual Capital Capture steps

You may be also involved in other tasks related to knowledge platform records housekeeping and support knowledge systems and product development as needed

What do we expect?

Fluent English

Good understanding of Microsoft Teams and SharePoint Online

Good problem-solving & technical skills

Previous experience in using GenAI tools will be an asset

Sense of ownership and responsibility over delegated tasks

Attention to detail and high accuracy, focused on the end product quality and client satisfaction

Willingness to learn and natural curiosity about new technologies

Risk mindfulness and diligence, able to follow strict procedures and confidentiality guidelines

Good and smart work organization, able to multitask and seek creative solutions

Great communicator able to work in agile and diverse environment 

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​What we can offer you:

Full time job contract with an attractive compensation package (including year-end financial bonus)

Selection of benefits (e.g. private health care, insurance, sport card, lunch card, gift card, saving plan, pension plan)

Opportunity for professional growth in a stable, global company

Access to mentoring and training programs

Inclusive culture with Employee Resources Groups and CSR activities

Working in diverse and dynamic teams, friendly and flexible workplace that promotes work-life balance

Fresh fruit, beverages and snacks while working in our modern office near the city center

Please send us your CV in English.

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do

We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us

We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

We believe that to create a true meritocracy we need to remove artificial barriers to opportunity

We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.

We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.