Company Overview

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

The Actuarial Practice of Oliver Wyman works with companies to manage property and casualty, life and annuity, and healthcare risks across a broad range of industries. Our firm assists with quantification of risk and loss exposures, and provides advice on external business strategy, internal risk management, implications of mergers and acquisitions, and new product development. We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist our clients in evaluating and addressing risk. We offer solutions so our clients may manage and prepare for the potential financial consequences of uncertain future events.

Job Description

Job Title: North America Property & Casualty Chief of Staff

Office/Regions available: Remote

Department: Property & Casualty Actuarial Practice

Report to: Global P&C and Operations Chief of Staff

Oliver Wyman is seeking exceptionally qualified candidates for a North America (NA) Property & Casualty (P&C) Chief of Staff position in our P&C Actuarial Practice to provide a strong mix of strategic and tactical support to the P&C North America Core Leadership and Global P&C Executive Leadership Teams. The NA Chief of Staff will play a critical role in supporting these leaders to drive strategic objectives, facilitate effective communication, ensure the successful execution of key initiatives, and maintain a solid view of the issues central to the success of our business.

This position will involve close collaboration and partnership across all levels of the P&C Practice and its cross-functional teams, Oliver Wyman Actuarial, and the broader Oliver Wyman and Marsh McLennan organizations. This role requires a strategic thinker with strong leadership skills, exceptional organizational abilities and communication skills, and an ability to engage and build trust with individuals at all levels.

Primary Responsibilities

Contribute productively to a cohesive North America and Global P&C Executive Leadership Team to serve our firm, our people, and our clients as we drive the business forward to achieve the vision.Work collaboratively with Leadership Teams to determine and prioritize business strategies.Collaborate with Leadership Teams to develop and implement strategic plans that align with the organization’s goals and objectives. Monitor progress and provide insights to ensure successful execution.Recommend and advise leaders on courses of action to address myriad topics and issues facing the business.Lead and manage key projects and initiatives, ensuring timely delivery and alignment with strategic objectives.Identify meeting outcomes needed to advance initiatives, crafting agendas and facilitating discussions and actions to achieve them.Work with leadership to deliver, monitor, and communicate progress toward goals.Identify, plan, manage, and execute communications.Respond to inquiries on behalf of Leadership Teams.Oversee strategic business initiatives from ideation to implementation.Identify and help to solve problems and/or capitalize on opportunities.Provide senior leaders with insight and analysis on various initiatives and efforts.Assess risk in decision-making efforts.Drive and/or provide support and oversight for special projects and initiatives.Identify and recommend improvements across the organization.

Skills and Attributes

Service-oriented leadership philosophy.Critical, strategic, and systems thinker.Ability to challenge and improve ideas through co-creation and discussion with senior leaders.Have a high level of integrity, discretion, and professionalism when handling sensitive and confidential information.Self-directed and self-motivated.Solutions-oriented problem solver and decision-maker with a demonstrated ability to analyze complex issues, develop creative solutions, and drive results.Ability to work effectively as part of a cohesive team.Excited to embrace change and opportunities for growth.Relationship builder who can lead through influence rather than authority.Excellent written and verbal communicator with the ability to convey complex information in a clear and compelling manner.Organized with incredible attention to detail.Growth mindset invested in ongoing learning.Works independently with minimal supervision.Sets and achieves a high bar for service, quality, and excellence in all efforts.Proficient in facilitating and motivating cross-functional groups.Ability to effectively manage multifunctional teams and multiple competing priorities and deadlines.Strong analytical skills.Proficient in Microsoft Office products (Outlook, Word, Excel, PowerPoint; Project and Visio a bonus), Adobe Acrobat, and the aptitude to learn customized company software programs; Smartsheet and Microsoft Power BI is a plus.Highly developed time management and organization skills.Ability to adapt to and thrive in a fast-paced, high-visibility, and evolving work environment.Able to interface professionally, credibly, and objectively with colleagues and stakeholders.Willingness and ability to travel as needed in support of the business. Percentage will vary based on need, but likely minimum of 15-25%.Ability to inspire and interact with colleagues at all levels.

Experience Desired

The ideal candidate will possess:

7+ years of experience working at the C-suite or senior level in strategic support roles.Bachelor’s degree or equivalent work experience.Certified Chief of Staff through The Chief of Staff Association preferred.Experience managing complex projects from ideation to completion.Experience managing multiple projects with competing, tight deadlines.Experience handling highly confidential, sensitive, and business-critical issues.Experience building and delivering presentations for/to Boards or other senior leadership.Prior management of internal and/or external communications for a senior leader.Demonstrated ability to build relationships and trust at the highest levels.

Oliver Wyman seeks to invest in its people by fostering a safe and inclusive environment that respects and welcomes different perspectives, promotes an ownership culture, provides opportunities for individuals to develop their personal brand, and celebrates successes and rewards performance.

Oliver Wyman provides a competitive compensation and benefits package. Explore all the benefits offered at US Benefits | Marsh McLennan.

Oliver Wyman is committed to the principles for equal employment opportunity and complies with all relevant federal, state, and local laws.

About Marsh McLennan 

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 83,000 colleagues advise clients in 130 countries. With annual revenue of nearly $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com.

The applicable base salary range for this role is $125K – $175K base

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, exams, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

The Actuarial Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.