Join New Porgera Limited (NPL) and make a meaningful impact as our next Grievance Officer! We are seeking two passionate and experienced professionals to be the frontline in addressing community concerns. In this vital role, you will manage databases and lead initial investigations, helping to resolve issues stemming from our mining operations in Porgera. Reporting to the Supervisor – Community Grievance, you will be an essential part of a team committed to fostering positive relationships with the local community. If you are dedicated to making a difference and thrive in a dynamic environment, we want to hear from you.

Key Responsibilities:

Management of the Grievance database of community issues held by Grievance section Undertake the collation of information on community issues raised with NPL and consult with relevant NPL departments on these issues so resolutions can be made in a timely manner  Provide reports of community issues raised weekly, monthly, quarterly and annually as required by NPL Management and Barrick Corporate Any other matters requested by NPL Management relating to the management of community issues Monitor the [discipline] systems and business processes, identify and prioritize improvement opportunities and formulate alternatives and improvements to systems and methods Assist the [function Manager / Superintendent] with implementation of change management initiatives and other business improvement projects High level understanding of all relevant legislation affecting the employment and safety of persons in the mining industry in PNG Maintain a high level of health, safety and environmental awareness and comply with the NPL Occupational Health and Safety Policy and Environmental rules and procedures

The ideal candidate must have:

A professional background in Law, Lands and communication for development or related discipline is preferred Experience and/or training in Conflict Management and issues resolution  Proven problem analysis and solving skills  Extensive experience interacting within a culturally diverse workforce Demonstrated ability to work under pressure with minimal supervision Demonstrated application of continuous improvement ideas Good computer skills with the ability to use integrated management systems, MS Office applications and Grievance Management database with an understanding of the Borealis Stakeholder Engagement system. Strong report writing and presentation skills Class 3/6 License is required but not mandatory

Mobilization Requirement 

This position is open to PNG Citizens Only A Fly-In Fly-Out arrangement with a rotation of 21 days on and 14 days off   Must successfully pass a pre-employment medical including drug and alcohol screening. (This will be arranged only for successful candidates who progress after the interview stage).  Must have an up-to-date Police Clearance Certificate (acquired within the last 6 months). 

Why Join NPL?

At NPL, we value our employees and believe in creating a supportive and inclusive environment. By joining our team, you will have the opportunity to contribute to the well-being of our workforce and play a key role in maintaining a positive community within our operations