Officer – Payment Operations – Global Banking Operations Mumbai, India **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Your background** + Graduate with knowledge of FEMA / RBI regulations and 10-15 years’ experience + Similar experience in managing Cross border remittance [Non-Trade] and Domestic[electronic and Paper]payment operations with private / foreign bank. + Coordinating with branches for internal and external audits for data requirements and responses on Cross Border Remittances + Coordination with branches on Remittances related initiatives / regulatory guidelines. + Strong written and oral communication to ensure effectiveness while interaction with business, regulator, and auditors. + Ability to manage volumes and multi-tasking with accuracy against stiff deadlines. + Excellent customer service and inter-personal skills + Good knowledge of Microsoft excel, word and PowerPoint. **What you can expect** Global Treasury, Merchant and Estate business is looking for dynamic and talented individuals to support the strategy in order to meet the growth demands from clients and client management groups in the product areas of Payments and Cross Border Remittances. **What you will do** + Managing Branch Cross Border Remittances and Domestic Payments [electronic and Paper] + Back up for Payments/CMS/Clearing/Cash/Card Settlement + Authorisation of transactions/accounting entries on GBS + Handling of RBI applications/letters and coordination with the regulator + Liaising with internal stakeholders such as Compliance /Product / Business team + Liaising with clients in handling of critical remittance transactions + Coordination with Audit teams in handling of queries/observations Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.