Your Role

The Office Services Coordinator is a member of the Facilities/Shared Services Team. We are seeking someone highly motivated, hospitality-focused, an effective decision-maker, and able to balance working independently and being a team player. This person will be an essential part of our team, taking ownership of key areas taking ownership of key areas of our office space, supplies, internal and external event planning and execution, and facilities coordination.

What You Will Do

Provides outstanding, proactive Customer Service to internal and external clients

Manages all-office catering

Partners with shared services to ensure the complete and successful execution of internal and client events

Partner with the Office Manager for large-scale internal, external, and industry event facilitation

Liaise with vendors for scheduled/non-scheduled emergency/non-emergency maintenance and be on site for any emergency repairs

Manage all maintenance requests; temperature, plumbing, lighting, etc.; Notifying the Office Manager

Monitor and maintain the pantry, conference rooms, teaming areas, common spaces, and others when needed, vacuuming, dusting, disinfecting, tidying

Monitor, inventory, and order

Schedule and facilitate timely setups of furniture for meetings and events

Assist with conference room setups, including food and beverage set-up, pick-up of food orders, pin-up boards, and posters, breakdown, and clean-up after meetings, cleaning all conference room tables and chairs at the end of meetings

Daily office disinfecting and cleaning of common areas 

Assist with outside pickups and deliveries as needed

Crosstrain in Reception

Ensure proper purchase and payment, billing, and coding for internal catering services

Provide backup coverage for Office Assistants 

Seeks to continuously improve processes, systems, and customer service

Your Qualifications

5+ years’ experience working in a fast-paced, corporate office setting (experience in the Architecture; Interior Design; Engineering; or Real Estate Development industries a plus).

High school Diploma or equivalent

Experience working in front-end hospitality and large professional services office environments is highly desirable

Prior experience in an administrative, customer service, or receptionist role is preferred.

Must be organized and detail-oriented with the ability to prioritize tasks to meet multiple deadlines.

Must have excellent verbal and written communication skills.

Demonstrates a positive, professional, and collaborative attitude at all times.

General knowledge of office operations and facilities management is preferred.

Must have computer proficiency (MS Office)

May regularly lift and carry up to 30 lbs. and move or push over 50 lbs.

Ability to be a dependable team player

Ability to multi-task in a high-paced environment

Ability to be on feet the majority of the day

Ability to anticipate needs before they arise

This is not a hybrid or remote position. If you’re open to relocating to the Dallas, Texas area, please apply! Non-local candidates are welcome. U.S. News & World Report’s 2023-2024 study ranks Dallas in the top 3 places to live in Texas!! 

Life at Gensler 

Gensler is committed to Diversity, Equity and Inclusion. Through our Five Strategies to Fight Racism, we continue to create a just and equitable future for our colleagues and our communities with our clients. We are a solid voice for social change as we impact people’s lives and fight racism. At Gensler, we celebrate diversity and are committed to creating an inclusive workplace environment. As a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people’s diverse interests. 

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice-annual bonus opportunities. Our annual base salary range has been established based on local markets. 

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future. 

At Gensler, the value of our work stems from its positive impact on the human experience. We are a dynamic and collaborative design firm uniting creativity, research, and innovation to solve complex problems for our clients. Our work challenges conventional ideas about architecture and the built environment. We aren’t just designing buildings — we are reimagining cities and places that make a difference in people’s lives. Founded in 1965, Gensler has built a team of 6,000 professionals who partner with clients in over 100 countries each year. Everything we do is guided by our mission: to create a better world through the power of design.