Description We are offering a permanent employment opportunity for an Office Manager in the service industry, located in West Seneca, New York. The successful candidate will play a key role in maintaining an organized and efficient office environment. Responsibilities: • Accurately process benefit applications and claims, ensuring all records are properly formatted and filed. • Handle general clerical tasks such as mail management, typing, e-mailing, faxing, copying, filing, and general bookkeeping/accounting. • Answer telephone calls and greet visitors, screening and directing as necessary. • Maintain and update member/participant records, ensuring eligibility and claim data are accurate. • Prepare documents such as proposals, correspondence, and standard reports. • Provide advice to participants on benefit programs and serve as an advocate when needed. • Maintain quality records and files for participant claims and internal/external auditing. • Assist in the administration of health, disability, health reimbursement, vision, dental COBRA, life insurance, pension, and annuity benefits. • Contribute to the annual renewal processes and coordinate the creation and distribution of benefit-related communication materials. • Perform accounting and bookkeeping tasks, including invoicing, tax matters, check processing, and tracking all accounting and banking transactions. • Identify process issues and assist with research and resolution of problems and errors. • Maintain and document processes in a comprehensible format, ensuring the integrity of reports. Requirements • Proficient in Accounting Software Systems • Experience with 'About Time' software • Comprehensive knowledge of Accounting Functions • Demonstrable experience with Accounts Payable (AP) • Familiarity with handling Accounts Receivable (AR) • Comfortable with Answering Inbound Calls • Proficiency in using AS400 system Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .