Description We are in search of a Front Desk Associate to become a part of our team in the Service industry, situated in SCHENECTADY, New York, United States. This role offers a contract to permanent employment opportunity, where you will be primarily responsible for managing customer interactions, overseeing accounts receivable, and ensuring data entry accuracy. Responsibilities: • Effectively manage and direct customer interactions via phone calls. • Follow up on customer inquiries and ensure they are resolved promptly. • Supervise the payment collection process and ensure timely receipt. • Accurately apply received payments to the relevant customer accounts. • Direct customers to the appropriate sales personnel as required. • Maintain an accurate record of all customer credit information. • Monitor customer accounts regularly and take necessary actions when needed. • Ensure precise numeric data entry in all customer records. • Uphold the accounts receivable process and ensure its smooth operation. Requirements • Proven experience in an office management role or similar administrative position • Proficiency in data entry, particularly numeric • Excellent organizational and time-management skills • Ability to multitask and prioritize daily workload • Strong verbal and written communication skills • Proficient in Microsoft Office, including Word, Excel, and Outlook • High attention to detail and problem-solving skills • Ability to work well under pressure and meet deadlines • Ability to maintain a high level of accuracy in preparing and entering information • Demonstrated ability to effectively manage and lead a team • Excellent customer service skills and detail-oriented demeanor • Ability to handle sensitive information with the highest degree of integrity and confidentiality. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .