Grant Thornton is seeking an Office Coordinator to join the team in Cleveland, OH.

The Office Coordinator, Workplace Solutions (WPS), works under the guidance of and reports to the Office Supervisor/Manager, Workplace Solutions. This role provides local office facilities support and activities, defined for their respective office.  

The person in this role must possess excellent communication and organizational skills, be collaborative in their working style, develop strong and trusting relationships with colleagues, and possess the ability to create and maintain a team culture with a commitment to unparalleled support services. The Office Coordinator will be well-versed in procedures and policies and will be able to actively discover new ways to do the job more efficiently. 

Responsibilities: 

Office and facility management: 

Manage relationships with building management, security, engineering and outside vendors. 

Manage all aspects of the office, including facilities, supplies, appearance/cleanliness, seating, etc. 

Assist with new hires and their onboarding, including, but not limited to, administrative support alignment. 

Event planning, both social and business related. 

Adhere to firm procedures and work with national groups as necessary (e.g. Enterprise Transformation, Firm Security, Procurement/Buy@GT, Real Estate and Facility Services).   

May serve as Accounts Payable/Authority to Approve processor within Ariba, in alignment with national and regional guidelines. 

Bind, copy, scan, and obtain signatures on documents, as needed. 

Print production (e.g. proposal production, tab printing, lamination, binding, high volume printing) 

File room administrator (e.g. creating/tracking hard copy files via GT file system) 

Concierge (including room arrangement/setup for meetings/trainings, Receptionist duties to include answering/directing phone calls to appropriate personnel.) 

Mailroom duties (e.g. processing incoming/outgoing mail/packages via USPS, UPS/FedEx, local courier service.) 

Coordinate office moves in those offices where hoteling is not utilized 

Demonstrate advanced skill with firm technology, conference room audio-visual equipment, and firm issued mobile devices.  Have strong knowledge of firm’s Enterprise Transformation structure and processes along with the ability to escalate issues accordingly. 

Maintain a solid knowledge of firm information governance and record retention policies. 

Anticipate and prioritize customer service needs/administrative needs and deliver high quality service and results. 

Understand the firm’s service lines, industries and client engagement structure in order to work effectively with stakeholders and clients. 

Communicate effectively and professionally with all levels of client personnel and client service personnel. 

Serve as a team player and display an interest in becoming a subject matter expert in subjects of interest. Participate in relevant firm sponsored training and seek out training as appropriate. 

Proactively communicate issues, challenges and solutions upward to the Supervisor/Manager on office matters.  

Other duties as assigned. 

Requirements: 

Strong facilities management experience necessary 

Ability to lift and carry up to 25lbs 

Familiarity with facilities management principles 

A team player with leadership skills 

Excellent, proactive customer service skills  

Excellent organizational and multitasking abilities and problem-solving skills 

Ability to handle confidential information 

Proficient in MS Office Suite