Position Summary:
ï‚· The Office Coordinator performs all clerical functions for the Facilities Management Department.
Willingly and readily assists all internal and external customers as needed, looking beyond
individual scope of service. Assists customers through resolution of problem whenever possible.
In instances where assistance cannot be provided personally, directs customer to the appropriate
individual and/or location. Serves as portable radio and work order dispatcher for facility related
issues. Performs other duties as assigned.

Primary Position Responsibilities:
1. Serves as a customer service liaison for the Facilities Department by answering and making phone
calls, processing mail/emails, and creating and dispatching work orders.
2. Creates requisitions & orders material(s) and services, processes all purchase orders and invoices
for vendors, utilities & retail.
3. Computes and maintains all financial and department documents such as utility bills, logbook(s),
and statistical reports. Creates and maintains departmental data spreadsheets
4. Assist with scheduling of appointments and meetings.
5. Processes payroll closing and prepares for Director review and approval.
Work Contact Group (Internal/External)
ï‚· Department employees, Hospital employees and Vendors
Reporting Relationships
ï‚· Reports to (position):
o Administrative Director of Facilities
ï‚· Supervises (position(s):
o None
Qualifications
ï‚· Minimum Education:
o Required:
 High School Diploma or Equivalent
o Preferred:
 Formal training in computerized maintenance management systems

ï‚·
Minimum Years of Experience (Amount, Type and Variation):
o Required:
 2-4 years of customer service, clerical and materials management duties
 2-4 years working with Computerized Maintenance Management Systems (CMMS)
o Preferred:
 4 years of customer service and clerical duties
 Experience in healthcare or institutional maintenance or facilities services

ï‚·
License, Registry or Certification:
o Required:
 None
o Preferred:
 None

ï‚·

ï‚· Knowledge, Skills and/or Abilities:
o Required:
 Computer skills
 Proficient in Microsoft Office & Google Applications
 Knowledge with Computerized Maintenance Management Systems (CMMS)
 Excellent in customer service and written and verbal communications skills.

o Preferred:
 Knowledge of parts clerk functions
 Knowledge of construction and trades
 Working knowledge of building automation systems