Are you highly organized and enjoy a fast-paced work environment? Do you love the challenge of multitasking various tasks while being detail oriented? If so, we should talk. We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions. We’ve built a 30-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community. We are a dynamic and entrepreneurial company looking for like-minded individuals to continue to grow and expand our services, and to provide a world-class working environment. Benefits: + Medical + Dental + Vision + Training and mentoring + 401(k) with matching + Paid sick leave + Paid vacation SUMMARY This position plays a critical role in providing an interface between the customer, the Account Managers, and the Service and Maintenance Technical team. JOB RESPONSIBILITIES + Answer phones by 2 nd ring.  + Review & respond to new VM’s & email.  + Check -in with Account Managers at the beginning and end of shift. *minimally.   + Perform pre-billing tasks including checking and filling out all required company and customer forms and checklists, and obtaining required pictures + Create invoicing for client as required, and review and resolve any rejected billing. + Create all required support documentation for repairs including invoicing, reconciliation, and collecting on past due invoices. COMPETENCIES/REQUIREMENTS: + Strong problem-solving and organization skills. + Self-directed and enjoys contributing to a team. + Experience in high level of customer service required. + One to three years’ experience in a web based, windows environment background a +. + Outstanding interpersonal and communication skills. + The ability to prioritize, & work in a fast-paced environment, handles multiple tasks and work under time constraints. + Strong oral and written communication abilities, and the ability to grow and maintain relationships. + Ability to quickly learn and apply new and proprietary software. Hourly Pay Range: $18.00 - $24.00 If you’ve always wanted to really make a difference, have your contributions mean something, and work for a place where loyalty, integrity, and hard work still means something, we want to hear from you! Powered by JazzHR