Description Robert Half has partnered once again with a client seeking a diligent Office and Facilities Assistant to join our team in the non-profit sector, located in Colorado Springs, Colorado. The role involves managing customer interactions, processing customer credit applications, maintaining records, and ensuring the smooth operation of office facilities. This is a permanent position that offers an engaging work environment. If this sounds like something you are interested in, contact Nathan Tillema at 719-249-5174. Responsibilities: • Facilitate effective communication with clients, responding to inquiries and managing inbound calls. • Accurately process applications related to customer credit. • Maintain and update customer credit records consistently. • Oversee the reconciliation of accounts to ensure accuracy. • Perform data entry tasks frequently. • Manage office facilities to ensure a conducive work environment. • Use CRM for managing customer relationships effectively. • Carry out billing functions in a detailed and timely manner. • Utilize Office 365 and other computer programs for administrative tasks. • Operate basic office equipment and perform general office duties including moving office equipment. • Ensure excellent customer service is provided at all times. Requirements Requirements: • Minimum of 3 years of experience in an office or facilities assistant role within a non-profit setting • Proficient in answering inbound calls and providing exceptional customer service • Demonstrated experience in handling billing functions and account reconciliation • Previous role as a facilities coordinator or similar position with relevant responsibilities • Strong skills in data entry, maintaining accuracy and attention to detail • Excellent client communication abilities, both written and verbal • Proficiency in using Office 365 and basic office equipment • Solid basic office skills including filing, scheduling, and organization • Experience with CRM (Customer Relationship Manager) software • Strong interpersonal skills, with the ability to interact effectively with all levels of staff and volunteers. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .