GENERAL

\r\n\r\nManage, train and develop all warehouse staff\r\nManage and monitor all road deliveries\r\nDevelop training procedures and plans for warehouse staff\r\nOversee and monitor the general maintenance and cleanliness of internal and external warehouse environment\r\nPromote a clean and safe workplace environment for all warehouse staff\r\nMaintain consistency in attendance and punctuality of all warehouse staff members\r\nAdhere to all lawful and reasonable instructions given to you by Management\r\nBuild team spirit and increase team motivation within the warehouse\r\n\r\n

INTERNAL SALES

\r\n\r\nManage and respond to all enquiries received from clients\r\nRecord and report to Management on all enquiries received, as well as the status of same enquires\r\nReview all quotes to enhance accuracy at the highest standard and to ensure that same is in the correct company formats\r\nFollow-up on all quotes issued and the status of same quotes\r\n\r\n

PRODUCT KNOWLEDGE

\r\n\r\nMaintain in-depth knowledge of the company's products/services, including features, benefits, and pricing\r\nStay updated on market trends and competitor activities to provide informed recommendations to customers.\r\n\r\n

\r\n\r\n BACK-END SALES\r\n\r\nComplete all back-end enquiries daily.\r\nFollow-up with clients that they received their quotes\r\nRecord and report to Management on all enquiries received, as well as the status of same\r\nFollow-up on all quotes issued and the status of same quotes\r\n\r\n\r\n\r\n

5. ADMINISTRATION

\r\n\r\nReceive and review stock and ensure all components received are correct and with no defects from the suppliers as per delivery notes.\r\nDevelop processes to promote the orderly storing of stock in a systematic manner.\r\nConduct weekly stock take and report on the outcome of the weekly stock take to management.\r\nReview consumable stock prior to the scheduled installations to ensure the correct quantity is available for each installation.\r\nReceive and review daily delivery notes and issue same delivery notes to the installation teams.\r\nReview the packed stock in accordance with the delivery note prior to the scheduled delivery.\r\nSubmit the delivery note to the installation supervisor for sign-off after the packed and loaded stock has been checked.\r\nDevelop a checklist to be utilised during scheduled installations listing all the equipment required for same installation.\r\nTrain the installation team on the above-mentioned checklist to mark all the equipment used during the installation and the equipment brought back to the office after the scheduled installation.\r\nReceive signed delivery note back from Installation supervisor, check and record all spare parts and consumables.\r\nFollow-up with client telephonically within 24 hours of installation to requesting feedback from client in respect of their satisfaction with the installation.\r\nRecord all expense slips and fuel usage\r\n\r\n

 

\r\n\r\n DIRECTOR SUPPORT:\r\n\r\n\r\nManage and coordinate directors' calendars, appointments, and meetings.\r\nHandle correspondence, emails, and phone calls on behalf of directors.\r\nPrepare reports, presentations, and documents as required.\r\nMaintain records, files, and confidential documents.\r\nCoordinate travel arrangements, visas, and accommodation for business trips.\r\n\r\n\r\n COMPANY ASSETS\r\n\r\n\r\nMaintain register of company vehicle, tools, heavy equipment\r\nInspect tools on daily, weekly basis and repot any discrepancies\r\nReport any losses and damages immediately to management\r\n\r\n

 

\r\n\r\n REPORTING \r\n\r\nReporting will be conducted on the following basses:\r\nWeekly back-end sales reports on all enquiries and status thereof.\r\nWeekly stock take reports.\r\nWeekly operational reports on tools, equipment and delivery vehicles.\r\nMonthly reports on staff attendance.\r\nDevelop and document all new processes implemented.\r\n\r\n\r\n\r\n

Report to Directors any discrepancies and non-performance matters.