Job Title : Office Administrator Claremont
Sector Title : Retail
Area : Claremont Cape Town
APPLY FOR THIS JOB
Our client is searching for an Office Administrator to be based at their Claremont offices The successful candidate would be one with experience with Pastel in a sales environment
Duties and Responsibilities
Working on Pastel to process all incoming customer orders
Processing customer orders that arise from sales reps in the field phone in orders EDI orders from group customers or any other source
Maintaining the customer data base with correct billing delivery and telephone/email contact details
Adding new customers to the database
Keeping the product list and prices on the system up to date
Working closely with our distributors to ensure orders are received and delivered
Sending of all sales invoices to our distributors for delivery
Sourcing the PODs for all deliveries and maintaining a record of these deliveries
Problem solving with the distributors on customer orders and stock related issues
Monitoring stock levels of all products inn each depot and assisting with logistics to replenish stock
Working with distributors for monthly stock takes and problem solving where required
Generating credit notes where necessary for nondelivery/customer returns
Managing customer payments
Monitoring customer payments and posting these to customer accounts
Problem solving with customers and dealing with payment follow ups
Working with distributors to manage COD payments
Preparing and sending customer statement
Keeping all customer accounts up to date posting payments/credit notes or other adjustments
Sending monthly customer statements
Additional functions would include
General office administration
Handling all incoming calls
Filing
Managing petty cash
Telesales and sales support for the sales teams
Requirements
Experience with Pastel in a sales environment
Salary Market related
Please forward updated resume in MS Word with your application Note if no correspondence is received within 6 weeks of your application please consider your application as unsuccessful