Leidos is looking for a Senior Operations and Maintenance Systems Engineer with strong systems and software experience to support a complex DHS effort. In this capacity, the Senior Systems Engineer will provide operations and maintenance (O&M) support on a mission-critical program supporting the CBP Passenger Systems Program Directorate (PSPD). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing travelers at the ports of entry (POEs) into the United States. In this position, the Senior Systems Engineer will work with the application teams, end-users, PSPD Divisions, and other infrastructure teams to support production issues.

**This position REQUIRES onsite support in Ashburn, VA, 2 times a week**

Required Experience:

BS/BA degree and 8 years of prior relevant experience or a Masters' degree with a minimum of 6 years of previous relevant experience; or 4 years of experience in lieu of degree

U.S. Citizen

Experience with supporting applications within the AWS Cloud environment

Experience with troubleshooting application production problems and providing solutions promptly

Experience with monitoring production applications and databases

Ability to analyze recurring problems and initiate solutions for preventing reoccurrence

Experience in supporting O&M 24x7x365 operations including nights, weekends and holidays

Knowledge of ticketing systems such as ServiceNow and JIRA

Desired Experience and Skills:

DoS Top Secret or DHS Full-BI

Solid experience with monitoring tools Dynatrace, Splunk, Kibana, and Grafana

Configuration of hardware devices

Experience with Linux and Windows scripting

Software installation

Experience with Agile/Scrum Methodology

Original Posting Date:2024-03-19

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $101,400.00 - $183,300.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.