ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area throughout northwest Ohio and southeast Michigan. We also have the area’s largest board-certified medical staff, which is made up of more than 1,000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast-paced environment are a must. In addition, for 15 consecutive years, residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact, we’re the only hospital in northwest Ohio to receive this honor.

Position Summary: 

Performs area specific assigned duties to ensure food service to patients, employees, and visitors. Maintains area and equipment in a clean and sanitary condition. Knows and observes all safety and sanitation policies and procedures as they relate to specific area. Provides quality customer service. 

Accountabilities: 

Uses proper technique for pulling and rotating stock and labeling and dating of foods. Maintains foods at proper temperatures to assure safety and freshness following H.A.C.C.P. principles. Informs other duties, verbal or written, as assigned by a supervisor.

Tray Line Area

Readies tray service line for the appropriate meal. Portions food to patient tray from various stations on serving line according to diet and menu. Prepares and delivers patient nourishments to the patient care area. Delivers meals to patient rooms and communal areas. Performs various duties after try service such as: pre-set trays, wash carts, ready foods for next meal, restock tray line areas and othe4r duties assigned by the supervisor. Scrape, soak, wash and sanitize pots and pans. Check pans for cleanliness sort and deliver to assigned area. Operate and maintain pot machine and record temperatures. Readies tray service line for the appropriate meal.  Portions food to patient tray from various stations on serving line according to diet and menu. Dumps trash. Uses good control and correct usage of detergents and cleaning supplies. Maintains cleanliness and order of areas. Follows sanitation codes.

Cafeteria Area

Provide fast, friendly, accurate and clean service to each customer. Acknowledge customers promptly and greet each customer with a smile. Prepare foods and set up service area as designed by timeline. Ensure areas are replenished with food when and where needed.  Keep foods looking fresh. Must operate cash register according to departmental policies and procedures. Ensure accurate and efficient sales transactions.  Know and observe all conditions of the cash handler’s agreement. Ensure proper signage is displayed. Have a working knowledge of food prices. Performs minimal cooking (grill, fryer, pizza) methods to obtain a quality end product. Completes cleaning assignment when scheduled and/or as needed.

Production Area

Maintains cleanliness and sanitation for production and all other Dietary areas according to designated outlines in regard to floor and equipment. Completes designated work timelines. Maintains cleanliness and sanitation of all walk–in coolers. Stocks inventory and fill Dietary requisitions. Rotates stock and maintains the order and cleanliness of the Dietary storage areas. Labels and dates foods per Dietary policies.