Join Cleveland Clinic South Pointe Hospital and experience world-class healthcare at its best. South Pointe Hospital provides state-of-the-art healthcare to all its patients. On this team, you will provide stellar patient care to patients assigned to your assigned unit. South Pointe Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation is the highest honor an organization can receive for professional nursing practice. As a Nursing Operations Manager, you will be responsible for ensuring all patient flow services are following our clinical standards. The Nursing Operations Manager in this role is familiar with leadership, budgeting, clear communication and patient flow transactions. Your primary duties will include but are not limited to: + Overseeing staff needs. + Directing the patient experience. + Monitoring budgets for the hospital. The ideal future caregiver is someone who: + Is empathetic. + Has excellent communication skills. + Can adapt to change. + Can multitask in a fast-paced environment. + Can critically think and problem solve for patients' best interests. ​ At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. ​ **Responsibilities:** + Identifies and ensures appropriate placement, facilitation and expedition of all patient flow transactions, including direct and emergency patient admissions and transfers, in accordance with established clinical standards and knowledge of disease entities. + Addresses significant patient issues and staffing needs throughout the house and makes modifications to ensure equitable staffing arrangements throughout the hospital. + Communicates changes with relevant leaders. + Manages the patient experience trans-organizationally to optimize all resources to ensure a safe and efficient environment. + Other duties as assigned. **Education:** + BSN from an accredited school of professional nursing required. **Certifications:** + Current state licensure as an Registered Nurse (RN). + Advanced Cardiac Life Support (ACLS) through American Heart Association (AHA) + Basic Life Support (BLS) through American Heart Association (AHA). **Complexity of Work:** + Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. + Must be able to work in a stressful environment and take appropriate action. **Work Experience:** + Minimum of three years of experience in an acute care setting. + One year of management experience preferred. **Physical Requirements:** + Frequent walking, standing, sitting. + Manual dexterity, corrected vision, hand and eye coordination. + Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. + Physical Demand requirements are in excess of those for Light Work. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities