We are seeking a dedicated and experienced NOC Technician to join our team in a full-time capacity. This role is based in Charlotte, NC offering an excellent opportunity to work with cutting-edge technology in a fast-paced, collaborative environment. If you're looking for a role where you can make a significant impact and grow your technical expertise, this could be the perfect fit for you.

This position provides a unique opportunity to be part of a dynamic team that values innovation and continuous improvement. We are looking for a motivated professional with strong technical skills, a problem-solving mindset, and a passion for maintaining efficient, secure, and reliable IT systems. In this role, you'll gain hands-on experience with the latest tools and technologies while contributing to critical operational support and infrastructure enhancements.

Required Skills & Experience 3+ years of experience in a NOC or similar technical support role. Proficiency in troubleshooting and resolving issues related to servers, networks, applications, and cloud environments. Strong understanding of Windows Server administration, including Active Directory, DNS, and Group Policy. Familiarity with networking principles such as TCP/IP, routing, switching, VPNs, and firewalls. Experience with virtualization platforms like VMware or Hyper-V. Knowledge of backup and recovery methodologies; experience with tools such as Veeam preferred. Scripting experience (PowerShell, Python, or similar) to automate tasks and improve efficiency. Excellent communication skills and the ability to explain technical issues to diverse audiences. Desired Skills & Experience Relevant industry certifications such as CompTIA Network+, Security+, or Microsoft certifications. Experience with SIEM tools and monitoring systems. Familiarity with ITIL frameworks and processes. Exposure to cloud platforms like AWS, Azure, or GCP. Hands-on experience with ConnectWise Automate or similar tools. What You Will Be Doing Tech Breakdown 50% Networking and Infrastructure 25% Server Administration 25% Monitoring and Troubleshooting Daily Responsibilities 70% Hands-On Technical Work 20% Team Collaboration 10% Documentation and Process Improvement The Offer Competitive salary Opportunity for growth and professional development Collaborative and inclusive work environment #LI- GA1