Nissan Customer Service Associate
Goodwill Industries of Middle Tennessee, Inc
Job Location
Nissan Customer ServiceJob Summary:
The Nissan Customer Service Associate will provide customer service to Nissan/ARO customers in daily operations of the mailroom in an effort to maintain a productive flow of mail and fulfillment projects.Job Description
Essential Functions
Being available to customers.Knowing and following Nissan policies and procedures.Keeping supplies well stocked, displayed and clean.Providing prompt and accurate checkout.Wearing neat business casual attire.Giving prompt assistance to peoplePitching and delivering mailParticipate in fulfillment projects.Being on the mail room floor and ready to work by their scheduled time. Working their assigned schedule: limiting time off to sick and annual leave available.Be knowledgeable of and comply with all company and Nissan/ARO policies and procedures, as well as legal requirements, at all times.Maintain a clean and safe work environment.Regular, reliable attendance, as defined in Goodwill’s attendance policy.Minimum Qualifications
Required Skills:
Education
None.Experience
No experience necessary.Knowledge and Skills
Able to communicate effectively with other employees.Able to learn new processes and possesses fair to good organizational skills.Able to problem-solve, prioritize and be able to multi-task with assistance from Team Leader.Able to do basic math (addition, subtraction, multiplication and division).Basic computer skills.Preferred Education / Experience / Knowledge & Skills / Certifications & License:
Experience in mail room is preferred.
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