**_What Patient Scheduler contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of a medical practice. The New Patient Coordinator – Appointment Scheduling position is responsible for scheduling new patient appointments in the appropriate software program. The position also processes related paperwork, makes the initial request for a referral and for necessary medical records, and may be expected to perform other clerical work. **Responsibilities/Essential Functions:** · Answers all incoming phone calls for new patient appointments in a timely and courteous manner. · Schedules / reschedules new patient appointments in a timely and efficient manner. · Effectively handles initial conversations with patients regarding financial matter with tact and diplomacy, ensuring the highest level of confidentiality. · Requests initial referral / authorization and medical records for new patient packets. Prepares and mails thank-you letters and new patient packets in a timely and professional manner. · Continually updates patient chart information for expired, PRN, and discharged patients, and provides list to billing office in a timely manner. Effectively maintains manual files on patient status changes and notes in chart if patient is in a skilled nursing facility. · Accurately processes and closes accounts for new patients not presenting for treatment. · Effectively participates in marketing / outreach efforts to referring physician offices and outside office staff. · Ensure plants / flowers are ordered for expired patients, as appropriate. · Accurately updates forms for department and orders supplies as needed. · Cross-trains in all other New Patient Department positions; maintains a strong working knowledge of each position. · Effectively performs other clerical duties as assigned. **Experience, Qualifications/Education:** · High school diploma or equivalent required · Zero to two years related work experience or training; strong customer service background, preferably in healthcare environment Strong customer service background, preferably in health care environment Experience with orientation and training · Knowledge of computer/telephony support, preferably in a health care environment · Excellent verbal communication skills · Competence with computer processing functions and other standard office equipment · Ability to manage and prioritize multiple tasks · Ability to calmly and professionally resolve customer issues with diplomacy and tact · Ability to work independently with minimal supervision · Strong organizational skills **Location:** cCARE Cancer Center: San Marcos 838 Nordahl Road Suite 300 San Marcos, CA 92069 **Starting hourly pay:** $21.00 per hour **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with myFlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 4/24/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)