At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.
Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.
Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.
Job description:
Job title: Networks Support Specialist
Site: Kansanshi Mining Plc.
Department: IT & Digital
Section: IT Operations
Position reports to: Networks Support Lead
Grade: 16
Direct reports:
PURPOSE
Support the design, implementation, monitoring and maintenance wired and wireless networks including participation in region and group networks activities
KEY RESPONSIBILITIES
· Implement networks builds for local area networks
· Performs structured cabling deployment/management
· Configures and deploys network switches
· Performs communication room design and build
· Manages site IP address schemes as guided by the region and group teams
· DHCP scope / pool management including
VLAN provisioning and maintenance
· Coordinates with region and group teams on any intersite dynamic routing requirements
· Enforcement of Core Network LAN standards
· Performs LAN switches code and software update
· Performs wireless network builds including Wireless local areas network deployment
· Optimizes wireless connectivity by performing wireless survey and analysis
· Enforcement of Core Wireless Standards
· Point to Point and point to multipoint backhaul design, build and deployment
· Tower build, install and, maintenance
· Supports telephony systems through DID block management, PSTN access management
· Supports video conferencing systems through moves adds and changes for Cisco Sparkboard
· Coordinates with the information security team to enforce network security standards
· Performs network monitoring and visualization in Solarwinds
· Monitors and restores network configuration backup in SolarWinds
· Proactive health monitoring on current network equipment
· Maintains network documentation
· Network Support/Operate through supporting wireless AP Break fix replace (proactive and reactive), Network LAN Break fix (proactive and reactive), break/Fix structured cabling (Vendor management), wireless backhaul break fix (proactive and reactive)
· Maintains and ensures quality end user device cabling
· Identification and escalation of web filtering and external firewall requirements
· Participate in telco WAN/Internet link break fix · Life cycle management (replace aged equipment)
· Manages site power / UPS support · Supports 3rd Party VPN Support
QUALIFICATIONS
· Bachelor’s degree in engineering, information technology, information systems etc.
EXPERIENCE
· Minimum 5 years of related experience in networking
· Significant experience in configuring, managing and maintenance of wired and wires networking services
· Experience with Cisco telephony, core and distribution switches
· Strong, demonstrated infrastructure project management experience
· Relevant IT certifications i.e. Network+, CCNA, Certified Fiber Optic Technician (CFOT), ITIL etc.
· Experience with configuring and managing Cisco switches, routers, core switches, and phone systems
· Experience with configuring and managing Cisco IOS/ISO-XE, Wireless LAN controllers, and Cisco Prime
· Member of ICTAZ or EIZ
BEHAVIOURAL TRAITS
· Effective communication
· Ability to influence managers and employees
· Ability to demonstrate leadership
· Critical thinking
· Conflict management
· Problem solving skills
· Ability to work in pressured and deadline-driven operating environment
· Detail-orientated with the technical aptitude and ability to perform tasks accurately and comprehensively
· Expert in multi-tasking, time management and planning of work
· Excellent presentation skills
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