Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative will contact you directly for further information. 

 

  

What You will Do 

Provide top level technical support for Cisco Data Center products to Cisco customers, partners, account teams and other TAC engineers via phone/email/WebEx. Apply analytical skills and technical knowledge to troubleshoot, debug and tackle product and network problems of moderate to high complexity. 

Engage in cross-technology collaborations to help tackle issues in heterogeneous network environments. Be a trusted technical authority to worldwide Cisco customers and partners. 

 

Who You'll Work With 

 

The Cisco TAC provides live technical support through multiple channels.

You will work together with technical experts in the industry of compute, virtualization, storage and networking market, looking to learn, install and resolve complex situations. 

Technical Services ensures product & network operate efficiently. You will learn from the best to become the best too.

Are you ready to become the ultimate technology expert? 

 

Who You Are 

Proven technical knowledge in: 

Networking (CCNA level equivalent or above) and/or network programmability (DevNet Associate level or above) 
Installation, Configuration, Maintenance, and Troubleshoot blades and rack servers 
UCS Manager, UCS-B and C servers, UCS Central 
Storage solutions (SAN, NAS, FC, FCoE, iSCSI, CIFS, NFS, PXE) 
Operative Systems, Virtualization and hypervisors (Microsoft Windows Server, Red Hat, SUSE or VMware) 

Complementary skills on any of these technologies: 

TACACS, RADIUS, LDAP 
CPU, DIMM, BMC, IPMI, QPI, PCIe 
Ansible, Chef, Puppet, Phyton, Linux, API 

We'll be very impressed if you can also show any of these certifications: 

Cisco Expert-level certifications (CCNP/CCIE Data Center) 
Red Hat Certified (RHCSA) 
VmWare Certified (VCP) 
Microsoft Certified Technology Specialist 
Microsoft Certified Solutions Expert 
SUSE Certified Administrator (SCA)  

 

We Are Cisco 

 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (37 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box! 

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) 

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. 

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

 

#LI-SF1