Network Operations Center (NOC) Technician Supervisor
Westdale Asset Management
Rate: $30.00 - $34.00 per hour (Hourly non-exempt position)
We are seeking a Network Operations Center (NOC) Technician Supervisor for our data center in Downtown Dallas! The NOC technician supervisor is responsible for overseeing the 24/7 operations of the data center. If you enjoy working with people and technology, then we would love to meet you. Apply now!
Requirements
+ At least 7 years of supervisory experience.
+ College degree in IT or related field.
+ Advanced IT helpdesk, Server, and Networking knowledge (Routers, Switches, and Firewalls).
+ Moderate mechanical and electrical knowledge.
+ At least 5 years of customer/client relations experience.
+ At least 3 years of implementing and following IT security controls procedures.
Responsibilities
+ Supervises security contractors and NOC Technicians
+ Client relations
+ Cooling and equipment monitoring
+ Operational support
+ Onsite and offsite equipment monitoring
+ On call for emergencies
+ Performs other duties as assigned by the Data manager.
We offer a competitive salary, good benefits, and an energetic environment. Our benefits include:
+ Medical insurance
+ Dental insurance
+ Life insurance
+ Short-term and long-term disability insurance
+ 401(k) plan with company match
+ Flexible spending accounts
+ Paid vacation, personal/sick time, and holidays
+ Tuition reimbursement
+ Credit union
+ Service recognition awards
+ Employee assistance program
+ Apartment rental discounts
Work Days: Monday – Friday
Work Hours: 7:00 am – 3:00 pm; Other shifts as needed.
Required License or Certification: Valid Driver’s License in the state where the property is located, or a neighboring state in proximity to the property where applicable.
Our application process includes criminal background checks and drug screens.
Rate: $30.00 - $34.00 per hour (Hourly non-exempt position)
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