SUMMARY

Provides consultative services and installs the network platform, integrating applications, and creating libraries.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

Adds users, controls access to document libraries, and sets permissions. Performs maintenance of the network/platform, servers, and intranet. Troubleshoots and resolves network issues or malfunctions. Provides network support and end-user training. Performs data retrieval and backup procedures to prevent data loss. Ensures sufficient storage space by performing clean-ups and archiving data. Reviews usage and activity reports and makes adjustments to ensure optimized user-experiences. Maintains network infrastructure and manages encryption, security zones, and firewalls. Keeps up to date with network developments and performs version updates and upgrades. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and management practices to develop technical solutions to client challenges. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices. Maintains regular and punctual attendance. Performs other duties as assigned.

 

SUPERVISORY RESPONSIBILITIES

None.