JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this job involves:

We are seeking a dedicated and personable individual to join our team as a National Training Suites Coordinator, focusing on concierge and reception duties. In this role, you will be responsible for providing an exemplary front of house experience for our esteemed client Home Affairs. This is a fantastic opportunity to contribute to a prestigious organization and showcase your exceptional customer service skills.

This is a fixed-term contract until end of June 2025. 

A snapshot of the role:

Undertake concierge and receptionist duties, ensuring a welcoming and professional environment.Coordinate activities with various JLL organizational units to ensure seamless operations.Maintain attendance records and rosters in compliance with organizational policies.Adhere to and promote the organization's health and safety policies and procedures.Oversee the delivery of client service standards, adhering to policy and industry benchmarks.Develop and nurture networks and collaborative partnerships with clients, staff, and management.Attend meetings as a representative of the organization, maintaining confidentiality as required.Assist the manager with additional tasks and participate in quality reviews and training sessions as needed.Familiarize yourself with relevant building-specific Standard Operating ProceduresStay up to date with Home Affairs and JLL history and business objectives.

Sound like you? This is what we’re looking for:

Preferred experience in a hospitality/hotel environment or office reception/concierge roleExcellent phone skills, including experience with multiple-line phone systemsProficiency in Microsoft Suite of Applications

This role is subject to Commonwealth Government Security vetting processes where you must be an Australian Citizen in order to conduct this check.

What you can expect from us:

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.  This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number REQ406695.

Location:

On-site –Canberra, ACT

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.