Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Associate

Job Description & Summary

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Title: ESP/ESP D-Series Job Scheduler

Job Summary:
 A career in our Managed Services team offers the opportunity to manage enterprise batch operations and scheduling for clients. As a Job Scheduler specializing in ESP/D-Series, you will ensure reliable, efficient, and timely execution of enterprise workloads while supporting automation and SLA adherence.

Minimum Degree Required (BQ):
 Bachelor’s Degree

Degree Preferred:
 Bachelor’s Degree in Information Systems or related field

Required Field(s) of Study (BQ):
 N/A

Preferred Field(s) of Study:
 Information Systems or related discipline

Minimum Year(s) of Experience (BQ):
 Minimum of 2 years with ESP/D-Series job scheduling

Certification(s) Preferred:
 N/A

Job Responsibilities:
 Manage batch jobs and enterprise scheduling using ESP/D-Series
 Monitor job execution, troubleshoot failures, and resolve issues
 Maintain SLA compliance and job dependencies
 Develop scripts to optimize automation (Unix/Linux)
 Document job flows and scheduling strategies

Required Skills and Qualifications:
 Proficiency with ESP or ESP D-Series scheduler
 Knowledge of SLA scheduling and job dependencies
 Experience in batch monitoring and issue resolution
 Unix/Linux scripting
 Strong organizational skills

Preferred Knowledge/Skills:
 ITIL framework understanding
 Exposure to other workload automation tools
 Effective written and verbal communication

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Communication, Continuous Process Improvement, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Managed Services, Operational Excellence, Operational Performance Management (OPM) {+ 19 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date