Snowbird, USA
1 day ago
Mountain School Supervisor - Operations & Training

Location: Salt Lake City, Utah

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

TITLE:                   Mountain School Supervisor – Operations & Training

LOCATION:         Snowbird

STATUS:              Full-Time, Salaried, Seasonal

SCHEDULE:         Variable

Must be able to work any day of the week including weekends and holidays.

SUMMARY

As the Mountain School Supervisor – Operations & Training, you will oversee up to 40 employees and will be responsible for assisting with the scheduling and assignment of group and private lessons together with assisting the Training Manager facilitate training.

WHAT YOU’LL DO

The Operations and Training Supervisor will oversee a program, private lessons, or training for the day.Tasked with assisting instructors in creating and managing lessons.  Will become familiar with all programs on offer at Snowbird.Tasked with time sensitive projects throughout the season.Maintain an understanding of day-to-day operations to be prepared for the next day, including lesson breakdowns and staffing levels.Be responsive and proactive to guests’ needs and be involved in guest recovery as needed.Proactively provides superior guest service (internal and external).Set the example and ensure all staff follows company and departmental policies & procedures.Responsible for training, scheduling and assigning work in conjunction with the training manager and other members of the management team. Handle general line-up, operations and on-snow tasks.  Monitor lesson groups to ensure quality and safety.Complete daily tasks, reports, payroll.Assist in Monitoring and reporting on lesson quality for all programs.Assist in tracking training including requirements, attendance and diversity of offeringsOther assigned duties.

WHAT YOU NEED TO GET THE JOB DONE

Expert Skiing/Snowboarding ability.PSIA/AASI Level 3 Certification.5 years teaching experience with 1-year Supervisory role preferred.Outstanding communication and leadership skills.Strong understanding of ski resort operations, more specifically mountain school operations.Knowledge of resort systems including Flaik, RTP, and Workday preferred.Positive, professional role model, adhering to the company's standards, regulations, policies, and procedures.Speak and write English fluently.Thorough knowledge of skier responsibility code and code of conduct for Snowbird Mountain Resort.Ability to work outside in extreme conditions.Flexible with the tasks that are assigned and with the unpredictable conditions in canyon.Have a valid State license.

 WORK SCHEDULE

Shifts vary, maybe early morning or late evening, weekends, holidays, depending on business levels.

WORKING CONDITIONS

50% of the workday is spent indoors: 50% of the workday is spend outdoors in constantly changing weather conditions, including snow, extreme cold and wet in winter.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand, use hands and arms; and talk or hear. Must be able to lift a minimum of fifty (50) pounds.

WHY WORK HERE

Ski pass and comp ticket benefitsDiscounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees.Available medical, dental, vision and accident insurance – benefits are available based on position and are subject to change.401kDiscounts with Powdr partners.Free transportation to work: UTA Bus and Rideshare Vans, and Employee Blue Shuttles.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.

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Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief. Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.

If you are passionate about the outdoors, check out our open positions and apply online today!

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