Mobile Networks Installation Technician
 
 University IT (UIT), part of the Business Affairs organization at Stanford University, is dedicated to delivering world-class service and technology solutions to advance research, teaching, learning, and healthcare. Stanford University is expanding its Mobile Network services. We are looking for an IT Mobile Network Installation and Operations Technician who can excel in aligning the strategic evolution of the service, building partnerships with vendors, coordinating system installation and technical support services, and leading the deployment of Mobile Network systems in a fast pace and fluid environment.
 
The Mobile Network Installation and Operations Technician reports to the Director of Mobile Network Engineering within the Stanford University IT Infrastructure organization. This position is a member of a team, which has the responsibility to provide technology engineering oversight, client consulting, and operations support with a focus on Mobile (Cellular) Network that fulfill the network technology demands of the Stanford community.
 
The Mobile Network Technician function represents installation and support responsibility for IT Infrastructure Mobile Network Service to the Stanford University student, faculty, and staff community.

 

This is a hybrid-eligible position. This position is a 3-year fixed term.

 
RESPONSIBILITIES:

The Mobile Network Technician position primarily focuses on the installation and operations support for Mobile Network services such as in-Building DAS (iDAS), outdoor DAS (oDAS) and cellular technologies such as 4G/LTE, 5G. Represent an innovative role when working with vendors and clients ensuring that Mobile Network solutions applications and services fit or exceed the demands of the Stanford community. Maintain documentation for all new Mobile Network technology and integrated applications and ensure that information is current. Be responsible for providing up-to-date documentation for ongoing administration and support for Mobile Network technology and integrated services. Conduct Mobile Network Connectivity and services training sessions unique to Stanford’s environment to engineering, consulting, and operations peers. This will maintain a powerful knowledge pool of resources to implement and support Mobile Network systems and services across the Stanford community. The Mobile Network Technician is expected to embrace converged voice and data technology solutions, be a collaborative team member, and be flexible and willing to participate in technology innovation initiatives that fall outside the scope of their immediate responsibilities. In addition, this position will represent a moderator role between IT Services workgroups ensuring synergy and collaboration where cross workgroup skills and expertise is essential for new projects and support escalations. Provide presentations to clients, upper management, and peers as it pertains to Mobile Network technology engineering, and provisioning. The Mobile Network Technician is expected to participate in 24/7 On-Call rotation in support of the operational integrity of ITI services.
  

JOB QUALIFICATIONS:

This position must have a 4-year degree in CS, EE, related technology field, or equivalent experience.

This position is expected to have in-depth knowledge and experience with:

Understanding of cellular wireless technologies and the associated industry standard tools and techniques (i.e. 4G/LTE, 5G, etc.) Indoor and Outdoor Direct Antenna Systems (iDAS and oDAS) Cellular Booster Systems (e.g. Nextivity Cel-Fi, Wilson Pro, Comba) Experience with managing IT technical infrastructure components for new and/or updated buildings. Understanding of RF, LTE/CBRS setup IP networking, configuration, and setup Effective written and oral communication skills. Ability to productively assemble, engage, and lead cross-functional teams.          
 

ADDITIONAL FAMILIARIZATION AND EXPERIENCE INCLUDING BUT NOT LIMITED TO:
 

7 or more years of experience with Service Provider and/or Enterprise Mobile Network engineering, and implementation Advanced familiarization with large scale DAS deployments Extensive hands-on experience with monitoring, troubleshooting, and resolving Mobile Network Connectivity issues. Strong interpersonal and communication (written and verbal) skills, and the ability to work effectively with a wide range of constituencies. Demonstrated resilience, diplomacy, influence, relationship building, and problem-solving skills in a variety of situations. Keen grasp of interpersonal and impact awareness. Developing action plans and estimate requirements for resources, including management, labor, materials, and time required to complete system implementations.

DESIRED CERTIFICATIONS

CWNA certification from Certified Wireless Networking Professionals (CWNP) Wireless Communication Engineering Technologies (WCET) certification program 

Physical Requirements*

Frequently sit, perform desk-based computer tasks, and grasp lightly/fine manipulation and lift/carry /push/pull objects that weigh up to 40 pounds. Occasionally stand/walk, write by hand. Rarely use a telephone, kneel, crawl, climb ladders, twist/bend/stoop/squat, reach/work above shoulder, grasp forcefully.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Working Conditions

May be exposed to extreme hot and cold temperatures, be exposed to high voltage electricity, radiation or electromagnetic fields, lasers, noise > 80dB TWA, allergens/biohazards/chemicals/asbestos, or heavy metals or work on roofs at heights greater than 10 ft. Travel locally and cross-university.
 

Work Standards

When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements. Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

The expected pay range for this position is $123,408 - 146,108 per annum. 

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for you:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information Schedule: Full-time Job Code: 4812 Employee Status: Fixed-Term Grade: J Requisition ID: 105803 Work Arrangement : Hybrid Eligible