What you’ll do

• Supporting the teams in NW to reach common Mobile NW Targets KPIs, and assuring the Mobile Quality team to report these KPIs on time, on purpose and with qualified data.

• KPI implementation and reporting of Network (RAN, CS, PS and Transmission) KPIs between Vodafone Turkey, Vodafone global and BTK

• Driving/initiating implementation and sustainability of the necessary platforms, like PM tools, to deliver these reports and insights.

• Making sure that KPIs always meet the targets and keep on improving. Delivering actionable insights to improve network KPI values, finding service anomalies, detecting degradations in Network to “smell the problem”

• Producing quality improvement initiatives with extensive use of different sources of data, tools (counters, probes, CEM, Netperform, other crowdsource, SIGOS) and information.

• Correlating different domain KPIs anomalies to address the main cause source and follow up on solution implementation. Correlating KPI and KQIs from different tools and directing related parties in correct way for follow up.

• Delivering impact analysis on network parametric and hardware changes, incidents, etc. using different data tools and KPIs that effects network customer perception and network KPI targets.

• Being one of the main contacts for the Quality team to comment on tracked KPIs.

• Reporting to Regulatory Authorities based on predefined SLAs and methodologies, detecting any critical anomalies to impact these SLAs and to warn related parties.

Who you are

 

• BS degree or higher in Telecommunications, Computer Science or relevant field,

• Minimum of 3 years’ experience in a Telco operator or vendor.

• Excellent skills of reading, writing and speaking in English.

• Knowledge of GSM, UMTS and LTE Radio network functionality and have understanding of Domains in Voice and Data. (Transmission-RAN-Core (CS and PS) and IP backbone)

• Ability to work with cross-functional teams and multiple simultaneous projects.

• Knowledge in network performance management and understanding of network measurement gathering and analysis.

• Knowledge of the data analysis through querying of relational databases. Statistics and mathematical background is necessary to interpret algorithms output results.

• Presentation skills to summarize findings in a right manner to the teams.

• Awareness of network optimisation techniques and processes

• Knowledge of Automation and Visualization platforms like Tableau, SAP BO.

• Awareness of 2G, 3G and 4G Core interfaces and its components and Service based interactions between nodes.

• Knowledge of crowdsource tools functionality and its analysis are a Plus.

• Knowledge of autonomous test tools (like Sigos) functionality and its analysis is a Plus.

• Knowledge of regulatory framework for mobile operations particularly in the Turkey environment is a plus.

Not a perfect fit

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We like to keep them flexible:

 

• Vflexy: Flexible Benefits Program

• Hybrid working kit

• Ergonomic kit allowance

• Digital meal voucher

• Flexible transportation allowance.

• Employee assistance hotline & counselling

• Comprehensive and flexible private health insurance

• Discounted price deals for wide range of products & services

 

 

Plus, plenty more to enjoy!

 

#LI-Hybrid

 

 

Data Privacy

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Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

 

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. 

 

Together we can.