İstanbul, Türkiye
2 days ago
Mobile Network Quality Expert
What you’ll do

 

• Driving the teams in NW to reach common Mobile NW Targets KPIs, and assuring the Mobile Quality team to report these KPIs on time, on purpose and with qualified data.

• KPI implementation and reporting of Network (RAN, CS, PS and Transmission) KPIs between Vodafone Turkey, Vodafone global and BTK

• Driving/initiating implementation and sustainability of the necessary platforms, like PM tools, to deliver these reports and insights.

• Making sure that KPIs always meet the targets and keep on improving. Delivering actionable insights to improve network KPI values, finding service anomalies, detecting degradations in Network to “smell the problem”

• Driving quality improvement initiatives and managing E2E quality issue meetings with stakeholders, with extensive use of different sources of data, tools (counters, probes, CEM, Netperform, other crowdsource, SIGOS) and information. And creating temporary task force groups and leading in correct direction to achieve resolution.

• Correlating Core domain KPIs anomalies to address the main cause source and follow up on solution implementation. Correlating KPI and KQIs from different tools and directing team in correct way for follow up.

• Delivering impact analyses on Core network parametric and hardware changes, incidents, etc. using different data tools and KPIs that effects network customer perception and network KPI targets.

• Being main contact for Core Network Quality to comment on tracked KPIs.

• Reporting to Regulatory Authorities based on predefined SLAs and methodologies, detecting any critical anomalies to impact these SLAs and to warn related parties, and also to participate in Regulatory Meetings if required by Regulatory Authorities.

Who you are

 

• BS degree or higher in Telecommunications, Computer Science or relevant field,

• Good knowledge of GSM, UMTS and LTE Radio network functionality and have good understanding of Core Domain in Voice and Data and be able to associate to Transmission-RAN-Core.

• Team leading and driving skills to gather different teams together in need for case follow up and handling task force groups.

• Ability to work with cross-functional teams and multiple simultaneous projects is a must.

• Good working knowledge in network performance management and analysis.

• Excellent understanding of the data analysis through querying of relational databases. Excellent statistics and mathematical background are necessary to interpret algorithms output results.

• Excellent presentation and storytelling skills to summarize findings in a right manner to Management Teams is a must.

• Experience of network optimization techniques and processes

• Good knowledge on Core Network Elements and their places in network and functionality of each in topology. familiarity with IP backbone and IT knowledge is a Plus. (PS core Nodes E.g., EPC, PCRF, optimization tool And CS Core nodes E.g., PCSCF, I/SCSCF, MSC, HSS, HLR...)

• Good understanding of Automation and Visualization platforms like Tableau, SAP BO.

• Experience of using network statistics, networks traces to analyze and improve network performance

• Good knowledge of 2G, 3G and 4G Core interfaces and components and Service based interactions between nodes.

• Good understanding of a TCP session and being able to analyze PCAP traces is a Plus

• Good understanding of DNS functionality and its place in network is a Plus

• Good understanding of (CPN *IP Backbone) functionality and CGNAT is a Plus

• Good understanding of regulatory framework for mobile operations particularly in the Turkey environment.

• Excellent SQL skills

Not a perfect fit

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We like to keep them flexible:

 

• Vflexy: Flexible Benefits Program

• Hybrid working kit

• Ergonomic kit allowance

• Digital meal voucher

• Flexible transportation allowance.

• Employee assistance hotline & counselling

• Comprehensive and flexible private health insurance

• Discounted price deals for wide range of products & services

 

 

Plus, plenty more to enjoy!

 

#LI-Hybrid

 

 

Data Privacy

By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

 

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. 

 

Together we can.

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