Richmond, VA, 23274, USA
2 days ago
Mobile Device Support Analyst
Description We are offering a long-term contract employment opportunity for a Mobile Device Support Analyst in our Financial Services industry located in RICHMOND, Virginia. The successful candidate will join our team in a dynamic and fast-paced environment, providing crucial support for Android development and assisting in the transition of company provided phones to personal phones. Responsibilities: • Provide support for mobile device management, particularly focusing on Intune MDM. • Assist in the deployment of Intune MDM to phones and support our employees in the transition process. • Utilize Android Development, Android SDK, and Android Studio to enhance mobile device functionality and user experience. • Collaborate with the backend development team to ensure seamless integration and efficient operation of mobile devices. • Utilize Atlassian Jira for project management and tracking of tasks, ensuring efficient workflow and timely completion of projects. • Coordinate communication and scheduling between the support team and our customers, ensuring efficient service delivery and customer satisfaction. • Apply understanding of AB Testing, Agile Scrum, and API Development to optimize mobile device performance and user experience. • Exhibit proficiency with Apple Devices and CSS for comprehensive mobile device support. • Regularly monitor customer accounts and take appropriate action based on account status. Requirements • Proven experience in Android Development, Android SDK, and Android Studio • Familiarity with Atlassian Jira and Backend Development • Proficiency in AB Testing and Agile Scrum methodologies • Demonstrable experience in API Development • Knowledge of Apple Devices and their operating systems • Mastery of CSS (Cascading Style Sheets) • Prior experience in the Financial Services industry is beneficial • Strong problem-solving skills and the ability to work independently • Excellent communication skills, both written and verbal • Ability to handle multiple tasks and prioritize effectively • Strong team player with the ability to collaborate with colleagues. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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