We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP COE offers comprehensive services for every aspect of customers' software implementation, operations, and upgrades, including continuous improvement, quality management, problem resolution, and knowledge transfer. Support employees explain the key methodology of Solution Support and how SAP engages in a holistic way, by understanding the end-to-end customer solution landscape, core business processes system landscape and process automation.

The core strength of SAP COE is to always have a strong back-office support for every customer engagement, providing Expertise on Demand, instant resolution of top pain points and fast access to best practices/information plus instant quality assurance of recommendations and the improvement plan

In this role, you will be responsible for S/4HANA project safeguarding task, including:

Fit-to-standard, Gap Validation and Design Review during Design Phase Deliver the technical validation for the critical business processes with focus on data consistency, exception management, integration, performance optimization, etc. Support customer’s S/4HANA Move activity Going live support. Be able to handle critical issues and deliver root case analysis during project or operation phase

 

TASKS

Fulfillment of service requests Delivers onsite and remote services, including delivering onsite and remote services for MaxAttention, Safeguarding and Mission Critical Support (Escalations & Task forces, MCS Back office) including optimization, assessment, technical integration and validation, and carries out empowering trainings and workshops. You will be responsible for S/4HANA move planning services, conversion POC, safeguarding services. Participate in S/4HANA move projects concentrating on Integration & performance topics and S/4HANA mandatory changes. Comprehension of customer’s needs and business requirements. Diagnose, root cause analysis and resolution of business process and system interruptions. Development and test of desired changes, if required including implementation Execution of proactive periodic support, maintenance activities. Advice for optimization and continuous improvement, transformation and innovation. Support customers with adoption S/4 HANA cloud solutions.

 

SKILLS AND COMPETENCIES

6 - 12 years of SAP experience and very good exposure of SAP ECC/S4HANA implementation. At least 2 full -Cycle SAP ECC or S4 Hana implementation project experience in MM module. Experience with ABAP development is a plus. Strong capabilities in business requirements understanding and SAP to be blueprint and solution design independently. Have deep knowledge in configuring and troubleshooting MM Module. Good experience and knowledge on integration like FICO/SD/PP/PS/ QM/WM, etc. Must have proven track record of delivery and working in large scale SAP ERP solutions. Must have the ability to understand and translate business requirements into functional specification. Strong knowledge of technology trends across IT and digital and how the SAP solution can be applied to address problems and opportunities. Should be very strong in communication, presentation, and consulting skills 

Language

English is mandatory. 

Education

Bachelor degree or above in major of Computer science, Software engineering, and IT related.

Professional Training & Certification

Any SAP ABAP certificate like HANA associate certificate, ABAP associate/professional certificate is a plus. PMP certification and /or other industry and project management certification is a plus.

 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 410518  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.