Apply Job Type Full-time Description

Murdoch’s Ranch and Home Supply is seeking a highly skilled and experienced Microsoft Dynamics 365 Systems Analyst to join our IT team. The ideal candidate will have at least 3 years of hands-on retail expertise in Microsoft Dynamics 365 and proven ability to bridge the gap between business needs and technical solutions.

This position can be fully remote for candidates residing in: AK, AZ, CO, FL, GA. ID, MT, NE, NV, NC, PA, SD, TN, TX, UT, VA, WY.

As a Murdoch's Team Member, you will...

Collaborate with business stakeholders in Purchasing / Finance / Operations/WMS to understand their needs and gather detailed business requirements.Translate business requirements Dynamics 365 solutions & processes.Conduct gap analysis to identify areas where existing system configuration does not meet business needs.Design and document Dynamics 365 solutions that meet business requirements.Configure and customize Dynamics 365 modules to support business processes.Ensure solutions are scalable, maintainable, and aligned with best practices.Coordinate with IT and business team members to ensure successful implementation and integration of Dynamics 365 solutions.Develop project plans, timelines, and status reports for stakeholders.D365 System Testing and Quality Assurance (including regression testing on upgrades).Develop and execute test plans to ensure the quality and functionality of Dynamics 365 solutions.Identify and resolve issues and defects during the testing phase.Ensure that solutions meet performance standards.Work with functional teams to deliver training for end-users and IT staff on Dynamics 365 functionalities and best practices.Provide ongoing support and troubleshooting for Dynamics 365-related issues.Stay current with new features, updates, and best practices in Dynamics 365 and related technologies.Identify opportunities for process and system improvements. Requirements

As a Murdochian, you must...

Have extensive experience (3+ years) with Microsoft Dynamics 365 as a Business Systems Analyst or similar role – experience in a Retail environment strongly preferred.Possess in-depth knowledge of Dynamics 365 modules (Commerce, F&O, SCM, WMS), Purchasing processes (Procure to Payment), EDI.Be proficiency in requirements gathering, business analysis, and translating business needs into technical solutions.Have experience with Power Platform (Power Apps, Power Automate, Power BI).Possess a strong understanding of business processes and how they can be optimized with Dynamics 365.Have excellent problem-solving skills and the ability to troubleshoot complex issues.Possess strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.Have experience with data, data management and relational databases.Be familiar with Agile methodologies and project management practices.Utilize strong data analytics and troubleshooting and problem-solving skills.Be proficient with Microsoft 365, databases, and Power BI. SQL query is a plus.Investigate root causes and work with cross-functional areas to provide analysis and recommendations for improvement in business operations.Recommend cost-saving initiatives and help leaders with implementation.Be proficiency in Microsoft office applications especially Excel.

Physical Demands:

Standing for long periods of time.Repetitive wrist movements on the keyboard.Close vision for some PC work.Bending, carrying, pushing, and reaching overhead are required.Heavy and repetitive lifting (no more than 50 lbs).Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Competitive Benefits + Compensation:

Amazing Employee Discount on everything from clothes to power tools to pet food.Multiple Health Insurance options to best suit your needs after 60 days.Dental & Vision options to complete your health plan.Life Insurance to secure your family’s financial future.Paid Vacation allows you to relax and recharge.Holiday Pay throughout the year so you can celebrate with your family.Paid Sick Time empowers you to stay home and focus on your health without losing pay.401(k) with a generous 4% company match to help plan for retirement.Paid Parental Leave to take time to bond with your family’s new addition.Community Giving Program matches your donations and provides paid volunteer hours.Wellness Program saves you money by lowering medical premiums with credits earned.Training Program helps you expand your knowledge and skills with over 250 courses.Other various Voluntary Insurance Options.

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