Mgr-Network Policy & Process
American Express
**Description**
Network Policy Manager
The mission of the Global Strategy & Capabilities (GS&C) group within Global Merchant & Network Services (GMNS) is to be essential to merchants and partners globally by delivering an easy, frictionless, value-added experience that enables them to meet their goals and serve their customers. GS&C consists of a diverse set of teams that support the GMNS business.
The Global Network Policy team within GS&C develops business policy/rules which govern American Express products and capabilities to protect the brand and ensures compliance with regulatory and legal requirements. The team works across almost every American Express business unit, monitors relevant industry trends and the competitive landscape in alignment with market needs, to develop insights on credit/debit products and inform the Network policy roadmap.
Reporting to Director – Global Network Policy, this role is an exciting opportunity for a talented manager to drive a vision that continues to evolve network policy.
**Key responsibilities of the role include:**
+ Complete the policy development lifecycle by leading policy projects, including vetting business case, proposal formulation, partner management, issue analysis, working group facilitation, and presentation to leadership & governance committees.
+ Program management, including creating and owning the program plan, monitoring progress, and reporting results, and developing and completing internal communication actions.
+ Identify and drive process improvements that will benefit Network Policy, Blue Box customers, and partners across the globe.
+ Leading ad hoc requests for presentation materials for various meetings supported by the team.
+ Building relationships with partners, senior leaders, and governance committee members to drive efficiencies and facilitate an effective governance process.
+ Intellectual curiosity and ability to dive into detail, but also outline complex problems, tailoring in simplistic ways, depending on audience.
+ Challenge the status quo and conceptualize opportunities to improve established processes.
+ Industry landscape and competitive analysis.
+ While these describe the overall responsibilities of the position, additional duties may be assigned
**Qualifications:**
+ Strong project management skills and the ability to coordinate multiple priorities at once.
+ Ability to host meetings, create agendas, maintain clear meeting notes, follow up to ensure others complete their assigned actions.
+ Strong communication skills with ability to mediate and influence without authority, strong experience crafting presentations to clearly communicate sophisticated concepts, at all levels, in verbal and written form.
+ Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through.
+ Excellent attention to detail and understanding of the big picture.
+ Is a highly motivated, self-starter with a high level of personal accountability able to balance multiple priorities with various levels of importance.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. #TeamAmex.
**Qualifications**
Salary Range: $80,000.00 to $155,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
**Job:** Network
**Primary Location:** US-Arizona-Phoenix
**Schedule** Full-time
**Req ID:** 24020196
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