Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: • Paid Time Off • Paid Holidays • 401(k) Matching • Health Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition Reimbursement • Employee Discount • Reduced Tuition Rates • Disability Insurance • Employee Assistance Program • 401(k) • Pet Insurance • Dental Insurance • Paid Training • Flexible Spending Account The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Opportunity Employer Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success. We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things. Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary This position serves as the coordinator and business process owner for reporting, compliance, and training initiatives that apply to the contract. These initiatives may include, but not be limited to, accreditation, customer/agency-based audits and reports, and the company’s internal training guidelines. This position collects, researches, analyzes and reports on program outcomes data to determine the effectiveness, quality and integrity of programs and identifies areas of improvement. The position further assumes specific projects that focus on improving the practices of personnel to ensure compliant operations, adherence to company standards, and customer contract conditions. Primary Duties and Responsibilities Actively facilitates the implementation and compliance of accreditation and licensing standards in all programs. Conducts new hire and required staff training. Conducts audits of assessments and treatment services to ensure fidelity and adherence to timeframes. Develops and Implements Quality Assurance Tools. Adheres to the Continuous Quality Improvement Audit Schedule. Works with supervising counselors to ensure consistent business processes and practices are in compliance with the customer’s expectations. Provides training for programming staff in conjunction with the Continuum of Care Training Institute. May conduct investigations as assigned for Division directed and OPR related events. Assists with reviews and audits of Region 4 (Baltimore City) programs to ensure compliance with customer contracts, internal standards and requirements. Maintains database for all training information and records including training logs and tracking system for internal certification process. Provides training participants with appropriate certificates. Provides management with data regarding training delivery. Coordinates the scheduling of personnel when they need to attend GEO’s initial/ongoing training and pre-service and annual training with the Maryland Department of Public Safety and Correctional Services. Maintains training records on personnel attendance. May complete necessary information to ensure the facility’s compliance requirements. Verifies that all employees’ certifications are current. Advises employees of recertification deadlines and works with employees to ensure certification remains current to client agency requirements. Develops and maintains policy and procedure manuals. Works with management to determine intermediate outcome measures in alignment with customer outcome Sets internal standards, tracking methods, benchmarks and timelines for meeting the same. Provides on-site technical assistance and coaching and provides support as needed in deficit areas. Assists with compiling, evaluating, analyzing and reporting outcome measures to validate success of the program model. Trains local program staff on issues of contract compliance and quality Develops timely and accurate reports on the status of program operations for customers and executive management. Monitors programmatic systems and procedures to achieve and maintain optimal effectiveness of operational programs. Performs other duties as assigned. Qualifications Minimum Requirements Bachelor’s degree in Criminal Justice, Research or Statistical Analysis, Human Services or related field. Master’s Degree preferred. One (1) year of previous training experience including course development and project management. Two (2) years of evidence-based program experience preferred. Thorough knowledge and understanding of evidence -based practices, program evaluations, behavioral management systems and quality assurance processes. Experience in a position requiring program design and policy management. Ability to effectively interface with participants and staff; react quickly and appropriately in an emergency situation. 50% or more travel normally within a limited region required with some work on weekends or after hours required. Working knowledge of criminal justice programs, policies and procedures. Good interpersonal skills and the ability to work with a diverse group of staff, customers and clients. Effective oral and written communication skills with internal and external contacts at all levels. Good organizational skills with the ability to handle multiple tasks and prioritize appropriately. Ability to use computers and the applicable software used by the department. Strong organizational skills. GEO Reentry Services LLC.