Recruitment/Posting Title Mental Health Specialist II (Multiple positions) Job Category Staff & Executive - Healthcare - Administrative Services Department UBHC-Outpatient Admin Overview Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year. Posting Summary Rutgers, The State University of New Jersey is seeking a Mental Health Specialist II for the Outpatient Services Department within Rutgers University Behavioral Health Care.

Performs functions in support of the Unit’s mission providing person centered, culturally competent, and “consumer friendly” services to individuals who contact the Call Center. Receives requests for service, undertakes review of the service need of the caller or consumer, and responds by offering support and appropriate referrals and disposition.

Among the key duties of this position are the following: As part of the Call Center team, interacts with the supervisor regarding duties and assignments for each shift. Provides “customer friendly” services, taking initiative in engaging individuals served in an empathic and concerned manner. Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner. Takes the initiative to identify the needs of the individual served, using language and tone which communicates respect for the individual. Responds with sensitivity to cultural and socio-economic issues of individuals served. Assures that the expressed needs and strengths of the individual served drive service delivery. Consistently demonstrates session/group facilitation management skills, as applicable. Position Status Full Time Hours Per Week Daily Work Shift Rotating Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a fully remote work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System. FLSA Nonexempt Grade 187 Position Salary Annual Minimum Salary 53144.00 Annual Mid Range Salary 54184.00 Annual Maximum Salary 55806.40 Standard Hours 40.00 Union Description Teamsters 97 Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview. Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS