Reference PE002980 Location Remote, Work From Home Salary Interval Monthly Package None-negotiable Description Our UK based client is looking to employ a Membership, Administration and Events Officer to their team. 

Note : This is a remote working opportunity for SA residents.

This remote role requires a dynamic, driven, proactive and organized individual with strong communication skills, capable of handling a range of administrative and event-related responsibilities.


Key Responsibilities:

Member Engagement and Enquiries:
Work closely with the Manager to coordinate member engagement and respond to member enquiries. Promote membership, increase sign-ups, and enhance member experience. Organize and manage monthly new member club tours with committee members, and encourage new sign-ups. Event Coordination:
Promote and coordinate private events, including bookings for the upstairs meeting room. Organize events for members, such as wine tastings, prospective member cocktails, and speaker events, collaborating with local vendors. Plan and execute at least 12 member events annually, including speaker sessions and special social gatherings. Marketing and Promotion:
Launch and manage digital marketing campaigns to promote membership through Facebook, Instagram, LinkedIn, and Google Ads. Work on strategies to boost corporate membership by reaching out to local businesses and targeting senior staff for memberships. Membership Administration:
Automate and digitize subscription renewals, including setting up monthly direct debit options.  Help research and implement new membership card software for door access, bar payments, and member discounting and prepayment. Communications:
Manage the weekly email newsletter, highlighting activities, events, and member updates. Transition email communications to MailChimp or a similar platform.  Committee Support:
Attend and minute committee meetings, ensuring timely follow-up on action points and tasks. Coordinate volunteer bar shifts to ensure events run smoothly and profitably. Financial Administration:
Support the Treasurer in maintaining accurate financial records, updating the Xero accounting system, and helping with bookkeeping tasks. Coordinate and track vendor/supplier relationships to ensure accurate invoicing and payment. Technology & Innovation:
Research and implement new technology and systems to improve membership administration and event management.
Requirements:

Qualifications & Experience:
Relevant post matric qualification advantageous. Proven experience in the hospitality or food and beverage industry. Strong administrative experience, including managing invoices, suppliers, and bookkeeping tasks. Event management experience is a plus. Skills & Competencies:
Strong communication skills, with the ability to adapt engagement strategies to cater to both tech-savvy and less tech-confident members (many of whom are retired). Excellent organizational skills with the ability to multitask and manage various projects simultaneously. Basic knowledge of accounting/bookkeeping software (experience with Xero is preferred). Comfortable using digital marketing platforms and tools (Facebook Ads, Google Ads, MailChimp, etc.). Ability to work remotely and independently while collaborating with a team. Personal Attributes:
Proactive and self-motivated. Detail-oriented and solution-focused. Friendly and approachable, with a customer service mindset. Ability to work effectively with diverse teams and individuals. Dynamic and driven Highest level of integrity Ability to work independently
Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.