You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. ****Candidates must reside in North Carolina. This position is remote with some in-office attendance throughout the year for team building activities**** **Position Purpose:** With the Carolina Complete Health Compliance team, you will work with Corporate Shared Services on Risk Adjustment related projects for Chart Retrieval, Research of member, provider, and claims data. + Collaboration with vendors, Provider Relations team at CCHN, other internal and external stakeholders + Outbound calls to providers for information and chart retrieval participation + Data analysis and reporting metrics + Assist with providing updated member and provider information to vendors. + Resolves outstanding vendor pending request within a timely manner. + Assist with resolving technical issues related to data reporting issues. + Assist with ad hoc requests. **Education/Experience:** High school diploma or equivalent. 2+ years of customer service or medical office experience. Experience with medical record retrieval systems preferred. Billing or coding experience preferred. Intermediate Excel skills preferred. Critical thinking skills needed. **Preferred Skills:** Detailed oriented, healthcare is helpful, MS Office skills, basic computer skills, excellent communication, team oriented, motivated and self-starter. Pay Range: $22.36 - $38.07 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act