JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Summary

The Experience Services Meeting and Event Setup Technician handles the setup and breakdown of meeting and event spaces at the client site.   This role generally falls under the Facilities Management team, Janitorial Services or within Soft Services.   In cases where a more dedicated support is needed, the role/roles fall under Meeting and Events. This role is customer facing, so the technician must be able to exhibit good customer service and communication skills while providing a high touch hospitality focused service.

Key Responsibilities

Ensures that meeting and event spaces are maintained in a clean and efficient manner, well stocked and ready Handles set-up, breakdown, refreshing and resetting for all meeting and event spaces (tables, chairs, flipcharts, whiteboards etc)Assist with coordinating activities of onsite meeting and eventsOperational knowledge of all relevant equipment within the meeting and event spacesMaintain inventory, suggest repair, storage or replacement of equipmentRespond to all meeting and event set-up requests in a timely manner, ensuring KPI compliance and excellent customer serviceCollaborate with other service providers who support the meeting and event space (audio visual, catering, security, facilities, janitorial,  and equipment providers)Proactively develop and manage client relationships ensuring expected service levels are achieved or exceededWork with clients at all levels of an organization, including C-suiteAssist the meeting and event coordinator/s with activities of onsite meetings and events, scheduling, catering set ups as well as janitorial supportFollow safety rules and safe working practicesPerforms all job responsibilities with initiative, integrity, and good judgementPerforms other related duties as assigned

Qualifications

High School diploma or equivalentExceptional customer service skills with a passion for hospitalityMust have basic computer skills (Microsoft office suite, Outlook)The ability to learn and carry out basic operational skills for Audio Visual equipmentGood communication and interpersonal skillsStrong attention to detail, ability to complete work accurately and efficientlyMust be able stand/walk and lift up to 50 pounds and up to 75 pounds with assistanceAbility to work independently with little supervisionExcellent service and teamwork skills; shows respect when dealing with customers and team members

Location:

On-site –Schaumburg, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Accepting applications on an ongoing basis until candidate identified.