KEDPLASMA provides a friendly and rewarding working environment with frequent opportunities for cross-training and advancement. Please apply if you meet any of the criteria described below, with relation to the job duties and responsibilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. Kedrion Biopharma & KEDPLASMA offer a number of benefits to qualifying employees, including: + Medical, vision and dental insurance + Life and AD&D insurance + Paid holidays + PTO accrual + and much more! If you would like further details regarding the benefits we offer please let us know, and we would be glad to provide you with our full benefits guide, as well as answering any questions you may have! **Duties** + Provides guidance and support regarding area processes and procedures to other staff and donors as required. + Maximizes donor flow by allocating staff appropriately to minimize donor wait times. + Resolves minor donor relations and technical procedure issues. + Screens returning and new plasma donors to gather information on their suitability to donate + Reviews electronic health questionnaire + Collects health vitals from donors( blood pressure, pulse, hematocrit, protein) + Answers donor questions about the plasma donation process + Performs daily, weekly, monthly, and annual calibrations on equipment used for donor screening. **Qualifications** + High school diploma required.Health care certifications helpful + Ability to follow detailed instructions + Previous customer service or medical office experience preferred + Computer literate + Performs work while standing