Provides patient care in an office setting under the supervision of the medical provider. Meets the communication needs of the patient / family and medical provider. Maintains and follows regulatory requirement and policies and procedures. Communicates with medical providers and staff about patient’s clinical condition. Required Skills Customer Services: + Welcoming patients and visitors. + Answering and referring inquiries within scope of practice. + Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner. + Maintains communication between medical staff, administrative staff, and/or patient/families. Clinical Services: + Maintains and updates medical records. + Appointment Scheduling. + Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion. + Scans and uploads patient clinical documents into medical chart. + Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services. + Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters. + As directed by medical provider and within scope of practice, provide patient education. Environmental Services: + Ensures all equipment in exams and surgical rooms are clean and properly set up. + Contributes to the overall cleanliness and appearance of personal work space and department. + Monitors clinical supply levels in exam rooms and stock room and requests when needed. + Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed. Required Experience Minimum Education: Graduate of a medical assistant program Work Experience: Previous experience in medical practice is preferred Required License/ Certification/Registration: Basic Life Support Certification *Registered with American Medical Technologist or Certified with American Association of Medical Assistants Preferred* Skills: + Communication Excellence + Knowledge and ability to work in accordance with accepted clinical standards + Ability to work tactfully and effectively with patients, family members, other employees and physicians. + Administering medications to include injections + Collecting lab samples + Wound care + Word Processing / Computer + Strong customer service + Multi-tasking + Time Management + Organization + Attention to Detail + Professionalism / Positive Attitude + Quality Focus + Adaptability