Principal Accountabilities:

Phone Coverage: Answer, handle, phone calls in a timely and efficient manner. Utilize appropriate telephone etiquette. 

Scheduling: Using general scheduling guidelines appropriately schedule patient appointments selecting appropriate visit type/length of visit. May be required to schedule meetings for physicians. 

Registration: Greets patient promptly upon arrival to practice. Accurately collects and documents time of-service payments. 

Verifies/collects: demographics, emergency contact information, and insurance information. Correctly registers patients in system, including registration paperwork. 

EMR: Accurately enters information into EMR. Uses EMR for prescriptions, phone notes, referrals, outreach, check-out, et